Dynamics Functional Consultant

**Details**:
**Reference number**:

- 282503**Salary**:

- £32,802 - £36,625**Job grade**:

- Higher Executive Officer- Band 4**Contract type**:

- Permanent**Business area**:

- HSE - Building Safety Regulator (BSR)**Type of role**:

- Digital**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- East Midlands (England), East of England, North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the HumberAbout the job

**Job summary**:
This post can be based in any of the advertised locations, for more details about HSE locations please see here

There is an expectation that you will attend the office to have Digital team meetings and to attend Project/Programme meetings when required to do so.

**Job description**:
You will be a functional consultant for Microsoft Dynamics and will be working closely with projects, business teams, analysts and user experience specialists. You will deliver and maintain solutions that meet business needs with efficient and effective processes and ways of working. You will be a key part of the digital transformation of HSE.

You will enjoy and thrive in working openly, collaboratively and as part of a multi-disciplinary team focused on one or more projects. You will be supporting existing systems, designing, and delivering new features as we develop our services, adhering to standards and using Agile principles ensuring timely production of goals and approvals through constructive collaboration with all relevant parties contributing to innovation of all products.

As a Dynamics Functional Consultant you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers and digital architects, all of whom share a user centric vision for making government better through smarter use of technology. In addition you will collaborate and engage with solution architects, developers, test managers and operations colleagues to ensure the smooth transition from design, through development and into live.

**Person specification**:

- Configure the Dynamics 365 systems to meet the business and end user needs.
- Collaborate with developers, business analysts, architects to implement Microsoft Dynamics CRM solutions ensuring it operates seamlessly and efficiently with other back-office solutions
- Monitor and assess data capacity within a solution to ensure space utilisation continues to reflect business needs efficiently
- Configure workflows to support business processes, extract data, produce tailored reports and respond to information requests
- Utilise CRM export and import processes to support team requirements
- Manage change and deployment cycles for new and existing implementations across the Dynamics 365 platform.
- Manage the efficient planning and delivery of new updates, modifications and the adoption of best practice policies, including conducting research to identify opportunities to leverage new functionality within the system that is released by Microsoft
- Coaching Dynamics support analysts and fostering a culture of engagement, success and innovation that emphasises quality and continuous improvement
- Demonstrate a positive attitude and behaviours to your team, peers and managers.

**Essential Criteria**
- Good experience with Microsoft Dynamic CRM 365, specifically around solution and entity creation and deployment.
- Proficient with configuring, deploying and customising Microsoft Dynamics CRM and the power apps portal.
- Demonstrated proficiency in understanding and implementing business workflows and processes
- Internally motivated, able to work proficiently both independently and in a team environment
- Proven communication skills with both internal team members and external business stakeholders
- Knowledge of and experience using the power apps platform admin for key environment management tasks and database management.
- A good understanding of the Microsoft 365 structure including Azure tenancy, Outlook and Power Platform.
- Experience creating, deploying and managing power automate workflows.

**Person specification**
- The ability to bring together technical and non-technical skills to quickly research and systematically solve problems.
- Good planning, scheduling skills and ability to work logically.
- Strong Communication skills.
- Proactive and flexible.
- Can do approach.
- Attention to detail and accuracy.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Changing and Improving
- Communicating and Influencing
- Seeing the Big Picture
- Changing and Improving

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diver