Senior Digital Product Owner

Senior Digital Product Owner

Salary: National: £50,000 - £70,000 / London: £70,000 - £90,000

Location: London or Norwich but if London based, travel required regularly to Norwich

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If you are someone who thrives in tackling customer challenges, leading digital product teams and are eager to excel in the fast-paced realm of Consumer Digital journeys, then we’d love to hear from you.

A bit about the job:
You’ll be joining the General Insurance Digital team, where your role will involve leading digital products journeys that facilitate customer’s digital journeys for buying and servicing motor, home, and travel policies.

This Senior role may lead in direct-to-consumer digital journeys or our partnerships business where we distribute home and travel products working with our partners.

You will lead a team of digital product owners dedicated to providing brilliant digital experiences across our web and app platforms. Serving as the primary point of contact for senior GI commercial stakeholders, you will play a crucial role in helping stakeholders address customer issues.

Your responsibilities will encompass monitoring online journey performance, including both customer and business oriented key performance indicators (KPIs), leading strategy for the digital product area you lead and leading a coaching a team a digital product owners. You'll have the opportunity to leverage data and customer insights for the ongoing enhancement of the overall customer experience.

Skills and experience we’re looking for:
- Demonstrable experience in digital product delivery and leadership across both web and app platforms, whilst also setting up best in class digital teams and improving ways of working, output and outcomes over time.- Delivery of a portfolio of platforms or products from concept to market alongside ongoing continuous improvement and digital trading activity. Rich understanding of data and ability to use it to set digital priorities and strategy.- Leadership and coaching of cross functional teams with a proven ability to work with and manage senior stakeholders across the business.- Appreciation and experience of different digital delivery models and user centred design approaches with experience of working with Agile methodology being essential.- Experience working in a fast-paced digital trading environment with understanding of digital channel commercials is essential. Experience of working in a complex matrixed organisation desirable; Financial services experience preferable as is working in a highly regulated industry.

Aviva operates a “smart working” policy meaning that we spend approximately half of our time working in an office, with this role based in _Norwich and London._

What you’ll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.- Salary National: £50,000 - £70,000 /London: £70,000 - £90,000 (location, skills, experience, and qualifications).- Bonus opportunity of 12% of annual salary (actual amount depends on your performance and Aviva’s).- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.- Brilliantly supportive policies including parental and carer’s leave.- Flexible benefits to suit you, including sustainability options such as cycle to work.- Make a difference, be part of our- Aviva Communities
- and use your 3 paid volunteering days to help others.- We take your wellbeing seriously with lots of support and tools.

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Aviva is for everyone:
We are inclusive and

welcome everyone

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.

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