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Administration Assistant

2 weeks ago

StokeonTrent, United Kingdom West Pennine Trucks Full time

Administration Assistant
- Stoke
- £24,000

Monday
- Friday 9am-6pm

West Pennine Trucks is one of six independent dealers’ groups across the Scania network and has held a Scania franchise since 1986. It is the North West’s largest privately owned, authorised Scania dealer group and covers the industrial areas of Greater Manchester down into the more rural counties of Cheshire, Staffordshire, Shropshire, and mid-Wales. The West Pennine Trucks team provide the complete sales and aftersales support package and work side by side with some of the most recognisable brands in the UK. There are six depots and one VMU across the Northwest each of which has highly trained staff together with the latest equipment and technology to keep customer operations running efficiently. West Pennine Trucks is a business dedicated to putting the customer first. We work around the clock to make sure we don’t let our customers down.

**Summary**:
We are currently looking for an Administration Assistant who will provide support for our busy Stoke depot as well as assisting with Health and Safety administration.

**Responsibilities**:

- Dealing with incoming telephone calls in a polite and professional manner and redirect them accordingly
- Contacting customers and obtaining order numbers as required
- Upkeep of health and safety records
- Assist with the implementation of Health and Safety Procedures
- Assisting service reception
- General daily office duties (post, filing etc)
- Other general administration and ad hoc duties to help support the smooth running of the Depot

**Knowledge, Skills & Experience**:

- Excellent customer service skills, customer contact and interaction
- Proficient in Microsoft packages and computer literate
- Good interpersonal skills - an ability to work as a team player within a busy department
- Ability to prioritise tasks efficiently and manage varying work loads
- Effective communication skills
- Attention to detail
- Previous experience of working in an admin role (desirable)

**Salary**: £23,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: WPT107