Support Practitioner Rise

**Company Description**:
Are you looking for a rewarding opportunity that makes a real difference in people’s lives?

Are you experienced in trauma-informed practice and person-centred care and working with people who are experiencing complex social and emotional circumstances?

If you bring enthusiasm and integrity to the work you do, we would very much like to meet you.

**About Us**

Aberdeen Cyrenians have provided front-line services and care in the North East for over 50+ years, empowering vulnerable and socially excluded people, to overcome their personal challenges, make informed choices and move towards positive outcomes, promoting dignity, inclusiveness and equality throughout communities.

Our organisation exists to support anyone and everyone who is facing difficulty and we provide a wide range of lifechanging services including support to people who are homeless or at risk of homelessness, have experienced abuse, are at risk of violence, at high financial risk, struggling with mental health issues, struggling with substance addiction, social exclusion or involved in the justice system.

**Position**:
**Job Title**:Support Practitioner | RISE

**Responsible to**: Service Manager & Team Lead

**Hours of Work**: Full-time (36.5 hours per week)

**Salary**:£22,620 - £25,092 (scale points 24-28)

**Contract**: Permanent

**SSSC registration level**: Practitioner

**About RISE**

This service provides intensive support to individuals who are, or have been, involved with the justice system or Mental Health Services, supporting them to recover, re-integrate into the community, and increase employability.

**Requirements**:
**Main Responsibilities**
- To understand the physical, emotional, cultural and social needs of the service users, including a wide range of needs, illnesses, disabilities and criminal justice involvement.
- Working to a person-centred and enabling approach.
- To observe and promote the service user’s choice, independence, dignity, privacy, fulfilment and other rights.
- To create and maintain good professional relationships with service users and other stakeholders
- To assist the service users to maintain effective communication with medical professionals and adhere to medication requirements that may be placed upon them, whilst listening to, understanding, and conveying their support requests to professional agencies.
- To actively support other Support Practitioners
- To undertake the tasks detailed in the service user’s care and support plan using trauma-informed practices.
- To encourage the independence and motivation of the service user and foster improved levels of self-sufficiency
- To provide input into the care and support plans alongside the service user.
- To assist service users with their medication at the agreed level of support and as detailed in their care plan.
- To use manual handling equipment safely and correctly
- To maintain good communication and develop effective working relationships with service users, families and multi-disciplinary teams
- To provide companionship to the service user, actively talking and listening to them about their interests and seeking social inclusion
- To support the service user to maintain contact with their family and social circle
- To assist the service user appropriately to manage their personal affairs and with efficient budgeting
- To ensure as safe as possible the living environment for the service user, whilst respecting the service user’s choice and rights

**Systems**
- Maintenance of records - Utilisation of Care Planner System and PASS to record all information in relation to Service User Management. Writing letters on behalf of service users, report writing, HSEQ checks, Risk Assessments and Risk Management Planning, etc
- The day-to-day operation of service (budgeting, appointments), meeting attendance
- Service finance
- Office 365 and IT Platforms.

**References**

**In carrying out the above activities, the RISE Support Practitioner will**:

- Work on their own and as part of teams, both within Aberdeen Cyrenians and with partnership organisations
- Maximise their own performance and contribution
- Ensure they comply with internal and external regulations, procedures and other requirements pertaining to the service
- Maintain the good reputation of the organisation
- Keep abreast of developments and legislation relevant to the service’s range of activities
- Seek to improve their knowledge and skills by both formal and informal means
- Carry out other relevant work commensurate with the post as required.

**Quality Standards**
- Working to the appropriate Care Inspectorate standards
- Working to the appropriate Scottish Social Services Council standards
- Working to the appropriate Office of the Scottish Charity Regulator standards
- Working to the appropriate Aberdeen Cyrenians standards and working in partnership with the commissioner
- Working to the appropriate Environmental Health standards

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