Repairs Administrator

1 week ago

Crewe, United Kingdom Likewize Full time

This position is responsible for providing an efficient and professional administrative support to internal and external customers within the repair team.

**Primary Duties and Responsibilities**
- Daily completion of scheduled manual reports in line with the contractual timelines.
- Liaise with customers, internal teams and third parties to arrange operational activities such as delivery booking slots, transport requests and product recalls/returns.
- Mailbox Management for all customer interactions including delivery queries, returns and process updates.
- Invoice Management and validation for the Repair works completed.
- Attend virtual team meetings and customer conference calls as and when requested
- Complete other back office administrative tasks allocated for completion
- Report all challenges or potential issues to the Management Team in a timely manner to mitigate risk of escalation or failures
- Work closely with Repair Vendors providing service and support to ensure the customers journey is best in class
- Supply Support to the Contact Centre to ensure all relevant repair updates are reflected in HITS and answering any queries that may arise.
- Arrange and manage the end to end stock transfer based on the current routing Matrix’s scheduling it to the relevant repair vendors to ensure all sites have sufficient stock to process and ensure that they all comply with the relevant SLA’s.
- Act as the focal point between external/internal vendor and internal party to escalate and resolve all issues.
- Other activities and tasks as requested by management which are deemed necessary to the success of the role.
**What we are looking for**:
You will have previous experience of working in an administrative role and be confident when using excel, outlook and other Microsoft packages, as well as being a confident communicator with both internal and external stakeholders.

**Job Types**: Full-time, Permanent

**Salary**: £20,176.00 per year

**Benefits**:

- Additional leave
- Company events
- Cycle to work scheme
- Discounted or free food
- Gym membership
- Life insurance
- On-site parking
- Referral programme
- Wellness programmes
Schedule:

- 8 hour shift
- Monday to Friday
**Experience**:

- Microsoft Excel: 1 year (required)
Reference ID: RA Likewize

  • Repairs Administrator

    3 days ago

    Crewe, United Kingdom Likewize Full time

    Job Description: Repair Administrator Crewe, Cheshire (Onsite) Monday-Friday, 42.5 hours a week £23,625 per annum About Our Company Likewize is the fastest growing tech protection and support company in the world. Dedicated to resolving over 250 million tech problems each year, across insurance, warranty, repairs, trade-ins, recycling and premium tech...

  • Repairs Administrator

    2 weeks ago

    Crewe, United Kingdom Likewize Full time

    Job Description: Repair Administrator Crewe, Cheshire (Onsite) Monday-Friday, 42.5 hours a week £23,625 per annum As part of our continued growth Likewize is expanding its award-winning services, providing customers with even more choice, and extending the lifecycle of millions of devices. About Our Company Likewize is the fastest growing tech...

  • Repairs Administrator

    5 days ago

    Crewe, United Kingdom Likewize Full time

    Are you looking to further develop your skills, gaining valuable on site experience and working within a team contributing effectively towards a growing company? Likewize currently have an opportunity available for somebody to join as a Repairs Administrator, assisting the repairs team and streamlining the process between the company and it's customers...

  • Service Administrator

    1 day ago

    Crewe, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Vauxhall Crewe** At Bristol Street Motors Vauxhall Crewe we are looking for a Service Administrator to join the team! We are offering a basic salary of £28,000 plus great company benefits! The general duties of the role: - Service work undertaken on the vehicle meets brand requirements - Submission of all invoiced jobs - Calling...

  • Technical Administrator

    2 weeks ago

    Crewe, United Kingdom MAHLE Powertrain Full time

    **Outline** Provide technical administrative support to the Bentley Vehicle Motion (formerly Powertrain) department (EM/X) to aid managers, engineers and technicians in the delivery of vehicle development projects to production. **Summary** This role is based at Bentley’s Crewe site and you will be responsible for the following main tasks: - Coordinate...

  • Depot Administrator

    5 days ago

    Crewe, United Kingdom GIST Full time

    OverviewJob Title: Depot Administrator. Location: Crewe, CW1 6FB GB (Main). Salary: £32,000. Shift Pattern: 40 hours a week, Monday to Friday, 7:00am – 4:00pm.Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation. We value individuality and strive to create a work environment where everyone can be...

  • Case Administrator

    2 weeks ago

    Crewe, United Kingdom Ministry of Justice Full time

    **Case Administrator - SPO Support - Cheshire East - 62007** **£18,713 - £22,507** **Crewe**: **Overview of the job** This is an administrative job within the National Probation Service. **Summary** The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through...

  • Aftersales Administrator

    2 weeks ago

    Crewe, United Kingdom Swansway Group Full time

    We are currently looking for a Aftersales Administrator to join our team. Reporting into the Aftersales Manager you will be working with the Aftersales team and workshop to ensure our warranty records are correctly administered and maintained. It will be your responsibility to ensure that all warranty submissions including credits, claims, rejections and...

  • HR & Payroll Administrator

    3 days ago

    Crewe, United Kingdom Likewize Full time

    **HR & Payroll Administrator** **Crewe, Cheshire** **Salary: Up to £25,000 per annum** **Who are Likewize?** We are a tech protection and support company. Trusted by the world’s best brands, banks, carriers and retailers, we resolve all of our customer’s tech problems painlessly and with the highest levels of care. We support the entire lifetime...

  • Part Time HR Administrator

    1 week ago

    Crewe, Cheshire East, United Kingdom Swansway Garages Full time £18,000 - £25,000 per year

    Job Description Fixed term contract (maternity leave cover) until December 20193 full days per week required: Monday, Tuesday and FridaySwansway Group is a family owned and run motor group we specialise in new and used vehicle sales, service, accident repair and fleet sales. We've been in the business over 50 years, so, we know a thing or two about the motor...