Field Care Supervisor

2 weeks ago

Epsom, United Kingdom GoodOaks Homecare - Epsom & Reigate Full time

**GoodOaks Epsom & Reigate** is currently seeking a **Care Coordinator** to join our office. Our dedicated Care Coordinators play a crucial role in ensuring that our clients receive exceptional care. This involves organising schedules based on clients' requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families, and professionals.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout North Surrey. While the role will initially involve completing some Care Calls, it will gradually transition to a more office-based role as our service expands.

**Key responsibilities of the Care Coordinator include**:

- Producing weekly rotas
- Daily troubleshooting, which includes managing staff illnesses or absence, allocating extra calls, and cancelling care calls when necessary
- Care scheduling management to ensure adequate capacity for the provision of continuous care
- Effective communication with clients and care professionals
- Fostering a positive team morale
- Undertaking client consultations, including care assessments, care planning and onboarding new clients
- Supporting the effective recruitment, induction and training of care professionals and other team members
- Contributing to the growth of the company and taking on additional clients
- Facilitating Good Oaks in providing a continuous and reliable service

**Why consider joining Good Oaks Home Care?**
- Supportive and common-sense management
- Reputation as a quality service provider
- Pay and benefit package includes paid mileage, holiday pay, and training
- Long stay bonus
- Paid volunteer days
- Opportunities for paid match fund learning courses

A valid **Driving license** and **Access to your own car** is essential for this role.

If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.

Pay: £26,500.00-£29,000.00 per year

Additional pay:

- Bonus scheme
- Loyalty bonus

**Benefits**:

- Referral programme

Schedule:

- Flexitime
- Weekend availability

**Experience**:

- providing care: 2 years (preferred)

Licence/Certification:

- Driving Licence and access to your own car (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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