Warranty Administrator

**Warranty Administrator**

We are currently looking to recruit a Warranty Administrator to be based at our Inverurie depot.

The hours of work are 8am to 5pm, Monday to Friday.

**What does the job entail?**
- Being involved in every aspect of the warranty and goodwill policy and procedure.
- Receive all job cards and input all claim details i.e. labour item codes, parts numbers, photographic evidence and downloads to produce warranty claims and transmit to the warranty manufacturer, ensuring that all claims are transmitted within a timely manner.
- Ensuring full compliance with manufacturer’s warranty claims, processes and procedures.
- Processing credits from the manufacturers on approval of claims.
- Identify from warranty returns, parts for return and those for disposal, informing parts department of action required.
- Check any claims rejected and resubmit errors or in conjunction with the Service Manager, investigate and advise why rejected.
- Return documentation for rejected warranty items for re-costing to Service Manager.
- Responsibility for filing/archiving of all claims and documentation
- Suggesting improvements to increase efficiency and service

**What are we looking for?**
- Excellent communication skills.
- Previous experience in a similar role.
- Technical / mechanical knowledge desirable.
- Results orientated.
- Financial awareness.
- Numeracy and data handling.
- Problem solving and decision making skills.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday