Key Accounts Administrator

**Job details**:
Posted 16 June 2025

Salary £25,396

LocationChorley

Job type Permanent, Full Time

DisciplineCentral Support - Glendale

Reference030891

Key Account Administrator - Chorley

Are you enthusiastic? Are you organised? Do you have an eye for detail?

If you identify with the above, this role was made for you

At Glendale, we have a great new opportunity for a Key Account Administrator at our Head Office.

And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people.

Who are we?

Glendale, a winner of BALI Employer of the Year, has revenues of £45 million.

What are we looking for?

The Key Account Administrator’s key responsibilities will be to provide proficient secretarial and administrative support to the Head of Key Accounts and the Key Account managers.

The main duties of the Key Account Administrator include:

- Oversee all reporting and ensure accuracy and deadlines are met
- To maintain and support the helpdesk, respond to the clients within the prescribed KPIs
- To support the sales pipeline via the key accounts manager and the sales team
- Ensure all quotes are dealt with promptly
- Support in Monitoring the in-house works programme, “Glendale live”, to ensure that all scheduled works are completed, and any remaining outstanding, then communicated directly with the contracts manager to understand issues why and update the client’s portal with the solution and return date - both the Glendale contract manager and sub-contractors.
- To produce and maintain through regular reviews, a Service Level Agreement for each site within the specific Client’s remit.
- Ensure that all potential opportunities for clients are identified, reported and updated on SIP, quoting VO works to include minor civil works and landscaping works.
- Through the monitoring of “Glendale live” and direct feedback from the operational teams, ensure that all urgent VO works are reported directly to the client with proposed costs to rectify - i.e., fly-tipping, potholes, graffiti.
- Identify new sales opportunities and ensure continuous growth of our clients to include new site contracts, Hard and soft landscaping improvements, Winter gritting services, internal and external planting and the cross-selling of other Glendale business
- Along with the Key Account management team, use experience to support with new bids development, providing written information relating to mobilisation activities, continuous improvements, sustainability, etc
- Fully undertake all day to day tasks relating to the finance and month-end reporting, including sales invoicing, job tracking and any other ad-hoc duties.
- Work with the Finance team to follow up and reduce bad debt, where and where required, produce reports to present to the Clients highlighting where Purchase Orders are required and where payment has still to be received.
- The above duties are not exhaustive, and the Company may request that the job holder undertake additional reasonable responsibilities in line with this role.

**What can Glendale offer you?**:

- Competitive salary
- Incremental annual leave
- Access to BenefitHub our employee discount portal - discounts on travel bookings, high street & supermarket shops, gift cards, cinema tickets, days out, leisure activities and help with your day to day spending
- Free gym membership for you and a nominated person
- Employee health cash plan
- Pension Scheme
- Company sick pay
- Career progression
- Training and development

We are proud to be Equal Opportunity employers and are committed to inclusion and diversity.

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