Refuge Support Assistant

2 weeks ago

Cardiff, United Kingdom Llamau Limited Full time

Llamau are excited to be leading the RISE service in Cardiff.

Are you are a woman who’s interested in social justice and making a difference? We are looking for colleagues committed to supporting survivors of Violence against Women, Domestic Abuse and Sexual Violence, and would love to meet you.

You could have a key role in welcoming and supporting women and children who need a place of safety in our refuges. Providing psychologically and trauma informed support, building trusting and respectful relationships with those living in refuges and getting to know what is important to them, amplifying their voices.

This is an exciting and rewarding opportunity for you if you would like to support safety, awareness and recovery, and support others to achieve their potential, goals and dreams for their futures.

The role can be challenging including lone working and disclosures about issues including abuse, violence, exploitation, substance misuse and/or mental health. Providing targeted support for individuals with safety plans, coping strategies and managing their safety. Working closely with the person, their Support Worker/IPA, wider Llamau team and a wide range of partner agencies.

**This vacancy is open to females only (Exempt under the Equality Act 2010, pursuant to schedule 9, Part 1).**

**Location**: Cardiff Refuges

**Salary**: £12.21 per hour (*Pay Award Pending)

**Hours**:Full Time hours are 35 hours per week. (Hours would be worked flexibly Monday to Sunday, providing 24/7 cover at refuges on a rota basis. This post will involve working some waking night shifts, weekends, and bank holidays to ensure cover/safety across refuges is maintained).

**Contract**: Permanent

**Support available**: Llamau have a great package of well-being support for colleagues, from direct line managers and experienced Llamau colleagues, to the PIE / Psychology team who are available for group and 1:1 sessions should these be needed.

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.

30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.

Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.

That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.

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