Facilities Assistant

4 days ago

Ayrshire, United Kingdom Donnini Apartments Full time

Donnini is a national award-winning provider of serviced accommodation, operating over 65 short-term lets and a 12-bedroom hotel in Ayr. We are passionate about delivering exceptional guest experiences while upholding our core values: Teamwork, Trust, Integrity, Ownership, Consistency, and Continuous Improvement. At Donnini, we don’t just fill roles - we grow careers, championing internal promotions and supporting professional development every step of the way.

**The Role**

We’re on the lookout for a Facilities Assistant to provide hands-on support focused on the daily operation and general maintenance of our portfolio to ensure we provide an excellent experience and high quality standards to our guests.

**Responsibilities**:

- Perform general handyman duties
- Respond promptly to call-outs to assist with guest requirements and property needs
- Execute routine maintenance tasks to ensure our properties and rooms are in optimal condition
- Linen manage - unpack linen deliveries, make up linen bags and organise storage efficiently
- Conducting property inspections and reporting maintenance and cleaning issues to the appropriate departments
- Collaborate with the Operations team to address and resolve maintenance issues
- Maintain a high standard of cleanliness and safety across all properties

**Essential Requirements**:

- Strong handyman skills and the ability to perform various maintenance tasks
- Excellent organisational and time-management skills
- Proven experience in a fast paced role
- Ability to work independently and as part of a team
- Strong communication skills to interact effectively with our guests and our team
- Physical fitness and ability to lift/move heavy objects.
- Clean UK Driving License is essential
- Able to work Saturdays / Sundays as part of the rotational rota
- Willingness to be on-call for emergencies outside of regular working hours on a rotational rota

**Desirable Requirements**:

- Electrical, plumbing or joinery trades experience would be advantageous but is not essential
- Proven experience in a similar role, preferably within the hospitality or property management industry

**Schedule / Pay**:

- 30 hours guaranteed but can expect between 30-40 hours per week
- Various shift times working 5 days out of 7 days per week with the earliest start time being 8am and the latest time being 10pm
- Rotational rota including both weekdays and weekends
- Hourly rate depending on experience

If you are ready to take on a challenging yet rewarding role in a fast-paced environment, we would love to hear from you

**Job Type**: Permanent

**Benefits**:

- Free parking
- On-site parking

Ability to commute/relocate:

- Ayrshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Maintenance: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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