Service User and Carer Panellist Trainer Admin
5 days ago
To be part of the Involve Team and to give a lived experience perspective to help shape and improve the quality of the Service User and Carer Recruitment panellist service. This could be achieved, by co-producing the existing training package, co-facilitate workshops for new recruits and collating data.
- To review the current training for new Service User and Carer recruitment Panellists.
- Support the Involve Project manager with workshop delivery
- To gather feedback from all panellists on the database
- Support the new panellists with any concerns
- To review and co-design the literature for recruitment managers
- Support the Involve project manager with updating processes where required.
- Support the Involve team with collating data for meetings.
- Support the Involve project manager with recruitment drives for new panellists
- To highlight the importance of having a Service user and Carer perspective on recruitment panels, via meetings and conferences as part of the Involve team.
- To ask the chair of the panel for their feedback in terms of their experience of having an interview panellist, which can also help to co-design and improve the training further.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
We’re Kind
We’re Fair
We Listen
We Care
- A commitment to your participation as a Service User and Carer panellist Training Administrator
- To have lived experience or have cared for someone accessing Oxleas services.
- Extensive knowledge in using IT software, including Microsoft Word, Excel and Power Point.
- Confidence in speaking to Service User and Carers to gather feedback.
- Ability to deliver recruitment training in person and remotely to new panellists.
- To be able to manage time and workload effectively supported by a member of the Involve team.
- Ability to speak at meetings and conferences.
- Undertake activities as needed in a timely manner.
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