Order Taker

Based in Ringwood, I am looking to recruit Order Takers for my clients temporary to permanent basis.

The role is office based training then moving to a hybrid working module.

We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service they have received. If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you.

Main Purpose of role:

- To deliver an exceptional level of support to the customers.
- Taking orders over the phone for an online clothing catalogue
- Data entry of coupon orders
- Order returns
- Customer service telephone calls

Experience
- Excellent telephone manner essential
- Passion and commitment to delivering the best customer service experience.
- Excellent soft and interpersonal skills.
- Ability to logically resolve customer requests using tools, acquired knowledge, experience and good judgement.
- Preferably previous experience working in a call centre environment.
- Ability to work individually and as part of a team.

**Salary**: £20280 per annum + bonus

Hours: 40 hours over Monday to Sunday

Shifts generally rotate between 8am to 4.30pm, 9am - 5.30pm. On a rare occasions you could be asked to work an 11.30am -8pm shift

Location: Ringwood

Type: Temp to Perm

**Job Types**: Full-time, Permanent

**Salary**: £20,280.00-£22,280.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- On-site parking
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- customer service: 1 year (preferred)

Work Location: Hybrid remote in Ringwood