Head of Operations

2 weeks ago

London, United Kingdom C&C Full time

**Head of Operations (Housing)**
Location: Opportunity to work remotely with a base location in London

**Salary**: £60,000 per annum

**Job Type**: Permanent, Full-time, 5 days per week
**Who We Are**
C&C Housing Trust, part of Aster Group, provides safe and affordable homes for people over 55 in London. Since 1926, we’ve helped our residents to enjoy vibrant, active and fulfilling lives.
Today, C&C supports people, often in specialist housing for those aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residentsachieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active and connected communities. Day-to-day, we live our values: 'to be pioneers, to believe in better, to do whatwe do from the heart, to invest in each other and to have the courage to act'.
**Your Role**
As the Head of Operations, you will lead the delivery of all housing services across the C&C London Region as a member of the local Leadership Team and group wide Operational Senior Team. You will take the strategic lead for aspects of our housing servicesacross the Group and plan, organise and evaluate housing services to support our strategy.
You will be an influential and inspiring leader, with a strong customer focus who’s able to make things happen within and outside their team. They will empower their teams to deliver great housing services and be a strong innovator, challenging colleagues’ideas and coming up with their own.
**About You**
- Experience in leading and managing large teams and a diverse range of employees
- Skilled at delivering services with a close connection to customer involvement
- Experience across housing management, income and particularly, specialist housing
- Responsibility for managing and achieving significant budgets
- Knowledge of current issues influencing the government’s housing/agenda legislation
- Highly skilled at producing accurate and insightful reports
- Strong communication skills
- Experience of delivering excellence within a regulated environment
Reporting to the Director of Housing and Customer Services, you will embrace training that is tailored to your ability to engage customers and improve your performance.

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