Casualty Adjuster

**Casualty Adjuster** **Salary £30,000 - £45,000 dependent upon experience + car allowance or company car** **Home based** **Exciting opportunity for a Casualty Adjuster with a hunger for challenges looking to join a fast-growing, high-quality Claims Management business.** GHG is an international loss adjusting company with its head office near Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability, and high net worth claims. The company takes pride in the quality, experience, and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits. We are looking for a Casualty Adjuster to join our established team. As a Casualty Adjuster, you will be responsible for employers’, public, products and construction liability site investigations / surveys and proactive claims handling. You will liaise directly with stakeholders to ensure that each claim is fully investigated, providing superior customer service and technical excellence. **Key responsibilities include**: - Manage a case load of up to 80 files, demonstrating effective and proactive claims handling. - Undertake thorough site investigations and surveys in a timely manner. - Liaising with Insurers, Policyholders, Witnesses and other experts where appropriate and manage their expectations. - You will be expected to handle claims from cradle to grave and investigate and report only. - Determine the correct liability outcome, control indemnity spend and negotiate the resolution of claims within our Principals authority. - Demonstrate and be able to adhere to agreed SLA’s. - Prepare detailed and concise reports, which clearly explain your investigation, legal liability and quantum recommendations. - Provide technical advice, support and guidance to all stakeholders, and propose bespoke solutions in a professional manner. - Interrogate RCA and ensure mitigation of repetition. - Keep abreast of case law and legal developments. - Assist developing new business/building upon existing relationships with all stakeholders. - Possess a can do attitude and collaborate effectively with colleagues and all stakeholders. **Who we are looking for**: - Proven experience in Loss Adjusting and Claims Handling in Casualty claims. - Cert CII and/or Cert CILA qualified, ACII and/ or ACILA is advantageous. - Knowledge of Commercial Combined Liability Policies - Strong administration skills and a good working knowledge of Microsoft Office - Outlook, Word, PowerPoint, and Excel - Excellent communication skills both verbally and written with an ability to articulate complex issues - Good technical and problem-solving skills with an eye for identifying solutions - Effective time management skills and the ability to manage own workload with mínimal supervision - Quality driven with high levels of attention to detail - Self-sufficient, self-motivated, and confident, ability to be assertive and persistent when required - Full, clean driving license **Benefits**: - Employer and Employee 5% Contributory Pension - Private Health Care - 25 Days Annual Leave, plus additional one day Birthday Holiday - Death in service - Enhanced maternity, adoption, paternity, and sick pay **Job Types**: Full-time, Permanent **Salary**: £30,000.00-£40,000.00 per year **Benefits**: - Work from home Schedule: - Monday to Friday Work Location: On the road