Complex Care Coordinator

**JOB TITLE**

Complex Care Coordinator

**JOB SUMMARY**

Are you flexible and outgoing? Do you have skills in organising and juggling priorities?

If the answer is Yes, then this could be the role for you. We are looking for dynamic, outgoing, fast paced individuals to support the delivery of excellent quality complex clinical care to adults & children in the community & you get to operate from your own home.

You will be responsible for our Peripatetic Care Assistants and you will manage and support them to get the most out of their role and ensure they are effective in their deployment.

You will be pivotal in supporting our Care Managers to successfully manage commissioned care packages and care staff, with the highest standards always being the driving factor.

You will also support our clinical team to ensure that they keep their training and competencies up to date with our care staff, ensuring client safety is always maintained.

You will be expected to visit clients, who will be located around your allocated area as required to meet their needs and the needs of the business.

Although, predominantly based from your home you will need to be willing to travel and so will need to be a driver.

**ABOUT YOU**

You will need to be super organised and flexible within your daily method of operation, you will need to have a weekly plan which can be amended when an urgent matter comes to you. You will thrive on problem solving and being part of a fast-paced team, that said you will also be methodical and have an attention to detail.

You will need to be a confident driver and happy to travel, sometimes at short notice

**ABOUT US**

We are a rapidly growing community complex care company; we provide excellent clinical care to people in their own homes to enable them to live as they choose to, whilst receiving the care that they require.

Across the UK already, we are constantly striving to expand further but while always maintaining a positive and professional reputation with professionals, clients & staff.

**YOUR REQUIREMENTS**

You will have come from a Care background; you may even have been a senior carer looking for the next step in your career. You will understand rota planning and be excellent at communicating with a variety of people.

You will have achieved at least NVQ L3 in care and you will be willing to complete a management and leadership course

We need you to be enthusiastic, caring, kind, dynamic and driven to ensure we always deliver the best quality service

**SALARY**

Your salary will be £25,000 per annum and you will be able to claim your mileage at 0.25p per mile.

You will also be invited to join our new business bonus scheme

**BENEFITS**

Core Hours are Monday to Friday 9am - 530pm, however, we offer an element of flexible working around these hours

New Business Bonus Scheme

Pension enrolment

Career development support - we want to attract top talent, the right people will have opportunities to stay, develop and grow with us

Work, Life, balance - due to the flexible nature of the work you can manage your own diary to ensure that you can also meet your social & family needs

**ABOUT US**

We are a rapidly growing community complex care company; we provide excellent clinical care to people in their own homes to enable them to live as they choose to, whilst receiving the care that they require.

Across the UK already, we are constantly striving to expand further but while always maintaining a positive and professional reputation with professionals, clients & staff.

**VALUES STATEMENT**

At iCare Living we are honest and have strong moral principles, we show kindness and concern for others and are friendly and easy to talk to. We think positively, react quickly and are problem solvers. We strive to be outstanding in every aspect of our work and our values flow through everything we do.

**PHILOSOPHY**
We believe that our clients should not be defined by their conditions and we recognise them as a unique individual who should receive the care and support they need and deserve.
We empower our clients to make informed decisions throughout their journey with us - from recruiting approachable, dedicated and compatible support workers, to enabling them to live a fulfilling life, with the right support, ensuring their evolving needs are continually met. ‍
We place clients at the centre of their care and bring happiness to them and their families.
We believe in our service, our company culture and our employees. We strive to work collaboratively to achieve high quality standards and deliver excellent care to our clients.

**VISION**
To be an exceptional provider of outstanding complex care, putting the needs and aspirations of the people we care for first, no matter how big we grow.
To be nationally known for both our clinical excellence and our values-driven approach to care.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension

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