Support Worker

Join Our Team: Crisis Support Worker

Location: Rochdale

**Salary**: £18.00 - £20.00 per hour

You will be supporting children/Young People and families in crisis situations on a 2-1 basis. Helping to support the families to navigate and develop through challenging times.

Work closely with children and their families, educating them through activities, developing physical, emotional care, communication skills and developing social skills to regain access back into the community.

You will be giving a hands-on assessment of the family's needs and identifying the challenges and issues the family face on a day-to-day basis.

Behavioural support prevention of self harm and interventions using PBS at the core of what we do.

Also offering practical advice to the parents/carers to help them develop their skills on how to improve support/care for their child through challenging times. Writing detailed reports and liaising with other professionals.

What we expect:
At Right Opportunity, we have high expectations of all our staff.
- We expect staff to display knowledge & understanding of challenging behaviour & protocol to follow when the young person they are supporting is in crisis.
- We expect staff to be hands on & show empathy to the young people & families we work with.
- We expect staff to have knowledge of what Safeguarding entails & what they need to do should they encounter a safeguarding concern.
- We expect our staff to be flexible and have the ability to adapt to different situations. As each child/parent will have individualised needs, with a specific learning disability or crisis situation. Being able to have a skill set which can adapt to these unique situations is very important at Right Opportunity.
- Documentation is important, it must be Factual, detailed & submitted in a timely manner.
- Effective communication is an essential skill which is a necessity to ensure effective care is being given at all times. Due to the delicacy of crisis situations, effective communication is crucial.

Benefits of working for Right Opportunity.
- Great pay
- We take care of our staff
- Birthday gift
- Social events
- Work - Life - Balance - You choose when to work and the hours you want to work.
- Staff wellbeing / Regular Supervision
- Travel incentive
- We are always looking to give talented staff the opportunity to excel in their career, offering promotions and different avenues of work.

Desirable skills:
Role Model - lead by example, lead with compassion, establish and form good relationships, be clear when making decisions and communicate clearly, active listening shows your clients and team members that you are listening. Flexible and good organisational skills. This is very important to the people that you are working with.

Emotional support - our support workers must have excellent communication skills and be empathetic and compassionate towards our clients and their families when faced with difficulties you should be able to solve problems rather than avoiding.

Managing behaviors - (PSB) Positive Behavioral Support is the core of what we do at Right opportunity in how we manage behavior. It's important for our staff to remain calm and have self-confidence in managing behaviours when implementing (PBS) techniques

Team player - All our staff must have excellent communication skills, respect each other and have a positive attitude, good at problem solving, Listening to each other's views and coming together when making decisions it's important to build positive relationships within the team.

Record keeping - all reports should be clear and accurately written and should be kept secure and confidential at all times.

Key Worker - our key worker's are specially selected staff who will work on each case best suited for our clients. For this you must have excellent communication skills and knowledge of the client you are working with. Communicating clearly and effectively with a range of professionals and teams, children/young people and their families and carers is an intrinsic part of key workers functions as is active listening. You will be expected to take the lead role and make sure all paperwork is completed and filed in a timely manner, update of care plans, dependable, motivated and deal with any issues concerning the client or your team before passing on to management.

What we are looking for.
- Caring
- Hard working
- Passionate about helping others
- Great communication skills
- A minimum of 2 years experience with children dealing with challenging behaviours (required)
- Team player
- Willing to learn and grow
- NVQ Level 3 in children (preferred)
- We do not offer any sponsorships
- We do not accept applicants with a 20 hour working restriction

At Right opportunity, we believe that our employees are the heart of our organisation. Right opportunity doesn’t only strive to support vulnerable families, but to also give the opportunity to you, to become the most professional version of yourse