Food and Beverage Assistant
1 week ago
**Food and Beverage Assistant**
**About us**...The 4* Red Lion hotel is a unique 13th Century hotel located in central Salisbury - still retaining many of the original architectural details and features. Our stunning hotel attracts a wide range of interesting business all year round with guests coming from afar to celebrate special occasions and create lasting memories. With formal and casual dining available, a choice of lounges and a range of 60 feature bedrooms to choose from, the Red Lion hotel is as much of an attraction in Salisbury, as the stunning cathedral that stands at the heart of this historic British city.
**The role**we have a new and exciting opportunity for experienced Food & Beverage Assistants to join a well-established and highly effective team. Reporting to the Deputy General Manager, you will have a strong background in the hospitality industry and be ready for a new challenge. This is a varied role - suitable for an individual with a flexible approach, strong leadership skills with proven experience of food and beverage, confident dealing with all F & B operations within the restaurant, lounge & bar.
**_Role responsibilities: _**
- Ensure you deliver excellent customer service at all times
- Proactively maximise sales opportunities
- Ensure the dining experience for both internal and external guests exceeds expectations
- Promote a clean, friendly, professional and inviting ambiance within the restaurant, lounge & bar
- Ensure all customer orders are fulfilled accurately and efficiently
- Act a professional manner at all times and are well -presented, following good food safety & hygiene practices
- Demonstrate in depth knowledge of both the food & beverage menus encouraging your colleagues to do the same
- Work closely with other departments to ensure service is continually delivered to the highest standards
- Experience of working in a similar role within a 4 star property
- Excellent knowledge of quality service standards within food & beverage
- Passionate about delivering exceptional levels of customer service
- Able to work collaboratively and motivate a team
- Hands on and flexible approach
- Excellent attention to detail
- Able to deal with customer complaints and issues in a calm & professional manner with strong problem solving abilities
- Strong food safety & hygiene practices
- Strong communicator
- Maintain knowledge of F & B trends and service styles
Excellent salary & benefits - £9.50 per hour depending on experience
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £9.50 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location
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