Wholesale Assistant

Job Title:
**Wholesale Assistant**

Main purpose of job:
To serve customers, put orders together, process orders through till, help organise delivery round, deliver orders in transit van to cover leave.

Relationships:
a) Responsible to: The Managers and Partners

b) Responsible for:
c) Liaison with: Delivery Driver, Farm Shop and Café staff, Managers, Partners and Customers

Main tasks of the job:

- Liaising with and serving customers - this is particularly important in independent shops as a personal touch is required
- Answering the telephone and responding to the call
- Offering customers advice on products
- Phoning customers back as required
- Using the till to book products to customer’s accounts
- Using computer accounts system and printing invoices
- Processing payments
- Updating information on the computer systems
- Working both on your own and with colleagues
- Prioritizing your work
- Working alongside the Delivery Driver to organize wholesale orders into an efficient delivery round/rounds
- Planning ahead for the week’s deliveries and dealing with any customer requirements
- Communicating with Partners, Managers and colleagues to ensure customers’ requests are catered for
- Manual handling to 25kg in weight
- Delivering orders to customers in our transit van to cover annual leave and other absence - must hold a full clean driving license
- Checking stock levels and reporting
- Stock taking
- Reporting any breakages, damages, shortages, spillages and actioning
- Take reasonable care of your own and other people’s health and safety
- Helping to keep all areas clean and tidy
- Always being well mannered and polite to customers and work colleagues
- Always being punctual
- Personal hygiene to the highest possible standards
- Uniform = Washingpool T-shirt, jumper and body warmer (if required), trousers/jeans, flat closed toe shoes/boots
- Responsible for cleanliness of all uniform and footwear
- Time sheets to be completed correctly at the end of each shiftThe above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.Additional information:
Essential Skills
- Excellent communication and cheerful nature
- Able to take responsibility, use own initiative and be self-motivated
- Work very well as part of a small team

Hours of Work
- Permanent position, Monday to Saturday
- Starting at 7:30am and finishing as business dictates once duties are complete (may be as early as 9:30am or as late as 1:00pm)
- Unpaid meal break of one hour on each day attending work for more than six hours, such a break to be taken at a time specified by Employer or Manager
- A level of flexibility will be required to cover busy periods, holidays and illness
- To start as soon as possible

Rate of Pay
- Paid per hour, weekly in arrears
- Staff discount of 20% off products in the shop and café for staff only (non-contractual)

Probationary Period
- The first 8 weeks of employment will be a probationary period during which you and your employer would have an opportunity to assess your suitability for the position appointed.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift

Ability to commute/relocate:

- Dorset, DT6 5HP: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: Wholesale Assistant