Part Time Medical Receptionist

**QUALIFICATIONS**

No formal qualifications are required for this post. Experience within a receptionist role would be desirable. The successful applicant will be able to work under pressure, to cope in difficult situations, to adapt to change, be polite and courteous at all times and to work as a member of a team.

**MAIN TASKS**

As part of the Reception team your tasks will include:

- Receiving patients at the reception desk
- Answering surgery telephones
- Booking appointments on the computer
- Signposting patients and other health professional appropriately
- Recording requests for home visits and printing patient summary
- Booking telephone calls between a patient and clinicians
- Maintain the doctors consulting rooms to the required standard
- Ensure waiting rooms are kept tidy after each surgery and ensure notice boards are kept in-date with information
- Registering patients and entering details on the computer
- Changing details on the computer, such as change of address, to ensure they remain accurate
- Provide a patient the information on results as provided by the doctor
- Ensure all patients records are dispatched appropriately when requested.
- Sort all new records into chronological order
- Daily reception administration tasks
- Unlocking and locking the premises
- Setting the surgery security alarm when leaving the premises at the end of the day
- Any other task requested by the Practice Manager/Business Manager or Partner to ensure a smooth running of the surgery.

**OTHER RESPONSIBILITIES**

To attend and participate in Team Meetings with the Practice Manager

To be conversant with and act in accordance with fire drills and precautions in the working area

To adhere to all practice policies.

To be aware of and act in accordance with the surgery Health and Safety Policy

**TWO POSTS REQUIRED - VARIED HOURS OF WORK AVAILABLE - TO BE FINALISED UPON SUCCESSFUL RECRUITMENT**

**Morning shifts are 0745 - 1400**

**Afternoon shifts are 1400 - 1900**

You will be contracted to undertake additional or changed hours to cover holiday and sickness during other times. The maximum weekly hours will be 37.5 hours.

You will be entitled to a 15-minute break between 1000 and 1100 on your morning shifts.

**PAY**

Starting pay will be £10.20 per hour. Increasing to £10.30 after completion on probationary period.

Salaries are paid directly into your bank account on the 15th of each month, or the last working day prior to the 15th

Over time will be paid at the normal hourly rate.

**PENSION**

The NHS pension Scheme is open to all members of staff and you will be auto-enrolled. If you do not wish to undertake the NHS Pension scheme then you need to contact NHS Pensions and request a ‘opt-out’ form.

**HOLIDAYS**

5 weeks per annum excluding Bank Holidays, increasing to 6 weeks excluding Bank Holidays after the first year of employment.

Holidays cannot be taken between 20 December and 5 January unless prior permission is obtained from the Practice Manager

It is practice policy that employees are not registered at the practice. If applicable the successful applicant will be required to register elsewhere.

**REVIEW**

Your Job Description will be reviewed annually with your Appraisal. Any amendment throughout the year would be done in writing and incorporated in the next review of the contract.

**Job Type**: Part-time

**Salary**: From £10.20 per hour

**Benefits**:

- Sick pay

Schedule:

- Monday to Friday
- Overtime

COVID-19 considerations:
All staff are required to comply with our current infection prevention and control procedures.

Work Location: One location

Reference ID: Medical Receptionist