Medical Support Secretary

**Job summary** **An exciting opportunity has arisen within the busy administrative team that support the Tiverton Adult Core Mental Health Team.** We are seeking a full time, highly motivated and multi-skilled Medical Support Secretary. The position is predominantly providing support for a Community Mental Health Team Consultant Psychiatrist and will be located at Silverlea in Tiverton Hospital. In addition to providing secretarial support to the Community Consultant Psychiatrist, the post holder will also provide support to the Tiverton Adult Community Administration Team. The clinical teams offer care and treatment to people with mental health needs, so compassion and understanding is extremely important in this role as you will be the first point of contact for our service users, their family and carers as well as professionals. The post holder will work in partnership with the Clinical teams and Business Administrator, ensuring high quality administrative support that will enable the provision of the best possible care to service users. **Please note that applicants requiring a certificate of sponsorship should review the link "Coming to work in the UK Visa information" on the advert via NHS Jobs to see if they meet the requirements (See below).** **Main duties of the job** You will be interacting with patients and the public, therefore you will be confident in giving non-clinical information and advice. Dealing with sensitive information daily, you will understand the importance of data security and confidentiality. You will be required to use your initiative and have the ability to prioritise work, whilst working calmly and confidently under pressure and able to meet conflicting demands. You will need to multi-task with ease and possess excellent organisational skills as well as an eye for detail. The post holder needs to relate to a wide range of people and professional services. You should have excellent communication skills and an outstanding telephone manner. The post holder will be responsible for maintaining high standards of professionalism and expected to follow the Trust's values and behaviours. Other qualities include being punctual, reliable, of smart appearance and hard working with a can-do attitude. We will support you to learn the skills you need to thrive in the role. We will offer you the training and support you need to begin a fulfilling career. In return, you will need to be motivated, flexible and eager to learn. **About Devon Partnership Trust** We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do **Our values** We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. **Job description** - Please refer to the Job Description and Person specification via the link to the advert on NHS Jobs which will provide further information on this role_ **Person Specification** **Qualifications** **Essential** - RSA 3 Word Processing or equivalent level of experience in practice. - NVQ3 in administration or equivalent level administrative knowledge and experience - GCSE English or equivalent - Evidence of continuing professional and personal development **Desirable** - ECDL (European Computer Driving Licence) - AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification **Experience** **Essential** - Excellent organisational skills and ability to prioritise workload. - Ability to adapt to change and embrace new ways of working when required. - Experience of working as part of a team as well as independently - Previous experience of working within an administrative or secretarial team - Experience of dealing with confidential and complex information - Ability to take accurate formal and informal minutes - Demonstrate good numeracy and literacy skills - Experience of general office routine and filing systems **Desirable** - Previous experience in a Medical Secretarial role - Previous NHS experience of working in a Healthcare or Social Care administrative setting - Experience of Audio transcription **Knowledge & Skills** **Essential** - Intermediate IT skills in Microsoft Office Packages,