Chiropractic Receptionist

**Part Time Receptionist**
(Maternity Cover)
Worcester Chiropractic Clinic
Bromyard Road, St Johns

**The Role**

You will be the first point of contact for new and existing patients as they enquire about appointments.

You will book an appointment in response to most enquiries, however some patients will require advice or reassurance.

As well as dealing with incoming enquiries, you will also look after patients when they attend the clinic; ensuring medical forms are complete, booking appointments, taking payment and providing receipts.

You will also ensure that the clinic is clean and clinicians have everything they need to operate, from patient files to equipment and consumables.

The role also includes a small amount of administrative work, such as processing insurance requests, formatting/printing medical letters and updating clinical statistics. You will be using digital software for nearly all tasks.

**The Clinic**

Worcester Chiropractic Clinic has been established for 39 years. In that time, we have helped tens of thousands of people with problems from sciatica to headaches.

We are a private clinic, aspiring to offer the highest standard of care from the moment somebody makes an enquiry.

The variety of patient attending the practice is one of the most enjoyable aspects of the clinic - you will get to meet people from every walk of life imaginable.

There are four chiropractors and a massage therapist at the clinic, working from Monday to Friday with two late evening clinics on Monday and Wednesday.

The chiropractors are supported by three reception staff, one of whom is taking maternity leave, opening up this role.

There is a culture of shared responsibility and equivalence, with everybody mucking in and nobody being left out in the cold.

Because of the need for teamwork and the supportive nature of the clinic, as well as the variety and sociability of the role, we think Worcester Chiropractic Clinic is a fantastic place to work.

Every time you answer the phone, you have an opportunity to help somebody who is struggling with pain, and the gratitude receptionists generate shows just how important the position is.

**Essential Skills**

Ø IT literate:
Ø Communicative:
As a proactive communicator, you will keep colleagues informed of everything that is going on at the clinic during your shift. You will also build relationships with patients and ensure that they are comfortable and happy.

Ø Sensitive:
Some patients may be nervous, others desperate to have a chat. Being able to identify and correctly respond to different personalities makes a huge difference to the enjoyability of the job, but also to the experience of patients.

Ø Organised:
Keeping on top of things makes life so much easier with a busy clinic, and keeping track of the progress of different tasks is extremely helpful to other members of the team.

Ø Multi-tasker:
**Hours**

We are looking for somebody to work Monday 13:30 to 20:00 and Friday 08:30 to 18:00.

**Remuneration**

£12.25/hour and company pension

Work remotely
- No

**Job Types**: Part-time, Temporary
Contract length: 9 months

Pay: £12.25 per hour

Expected hours: 16 - 20 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Sick pay

Schedule:

- Day shift

Work Location: In person

Expected start date: 28/04/2025