Administration Team Leader
1 day ago
**Location: Addlestone, England, United Kingdom** **Job ID**: 59208** **We Elevate... You**: Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success. Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernise the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields. **Join us as a** **Administration Team Leader - South**: **We Elevate... Your Responsibilities**: Responsible for providing the best administrative support to the Existing Installations and New Installation businesses. - Promote, motivate, coordinate and direct all the activities of his/her team, to achieve Schindler's objectives of customer satisfaction and loyalty. - Provide support for existing installations (service & repairs), modernizations, NI commodities & MOD sales and fulfilment in administrative processes to promote the correct customer service and sales support, guaranteeing the proper execution of offers, sales orders, materials delivery, contracts and billing, in addition to provide timely follow-up reports on contracts, pending offers, overdue debts and collection. - Assist in managing the administrative processes and systems necessary for the employees of branches, facilities, materials, customers, operations and finances to ensure compliance with Schindler's standards. - Coordinate the development and execution of all works in the responsible area, optimize the work-groups, tools and means to meet the objectives - Monitoring of customer satisfaction to detect "warning signs" of customer dissatisfaction and possible cancellations of contracts and escalate to the relevant team. - Advise, instruct and supervise branch staff to ensure data accuracy and integrity with customer and contact information. - Other duties as required. **We Elevate... Your Best Self**: - Ability to interact in a constructive manner with managers and employees. - Experience in managing others. - Superior customer service skills. - Experience at working both independently and in building and leading in a team-oriented, collaborative environment - Proven capability to drive a performance management orientated culture and adapt to a quickly changing work environment. - Good skills in computer literacy - SAP, Windows, Word, Excel, PowerPoint. - Highly customer oriented. Works to meet deadlines, assuring all team members act as such. - Self -motivated, results driven, able to work unsupervised. - Seeks continuous improvement. - Good presentation skills and good communicator with customers, superiors and subordinates. - Able to set examples for all team members in areas of personal character, commitment, organisational skills and work habits. - Well organised with the ability to multi-task and prioritise workload, ensuring the most efficient an effective use of time. - A team player with leadership skills **Location of the position**: - Addlestone, London or Ash **We Elevate... You**: **Can You Elevate Us?**:
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