Senior Fostering Enquiry Officer

**Job Details**:
**Salary range**:£41,964 - £44,430 per annum
**Work location**: 145 King Street, Hammersmith, London, W6 9XY
**Hours per week**:36.00
**Contract type**: Temporary up to 31 March 2026
**Vetting requirements**: Enhanced DBS Check
**Closing date**:14 March 2025
**Interview date**: 25 March 2025

**About the role**:
Do you have a passion for fostering, providing exemplary customer services and confidence to lead? This is a fantastic opportunity to be part of a new West London fostering recruitment team

The London Boroughs of Hammersmith & Fulham, Kensington and Chelsea, Westminster, Brent, Hillingdon, Harrow, Hounslow and Ealing have created a joint fostering recruitment service. Our vision is to have more children we care for living in West London with high quality, supported foster carers, delivering improved long-term outcomes for children. We want to ensure that West London attracts suitable Foster Carers who can provide the highest standard of care to children in care in West London, with the Hub working to increase and enhance placement choice locally.

Foster with West London leads on the recruitment of foster carers on behalf of 8 Local Authorities. The fostering recruitment hub is part of a DfE funded fostering recruitment and retention programme, operational since May 2024. Funding has been agreed to extend the programme to 31st March 2026

As a Senior Enquiry Officer, you will play a crucial role in implementing our vision for West London. Your efforts will contribute to increasing the number of fostering households through a targeted and collaborative approach, adhering to the National Fostering Minimum Standards and the Fostering Service Regulations.

In this role, you will oversee the recruitment of foster carers, ensuring efficient handling of enquiries and promoting a positive image of fostering. This position requires strong knowledge of fostering regulations, excellent communication skills, and the ability to work collaboratively across multiple Local Authorities. Additionally, you will demonstrate leadership skills by deputising for the team manager as needed, including attending meetings and covering leave periods.

Join us in making a difference in the lives of children and families across West London.

Please refer to the **Role Profile** for more information.

**Our People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Our commitment to you**:
At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HE