Sales Administrator

3 days ago

StokeonTrent, United Kingdom World Fuel Services Full time

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

The_ Sales Administrator_ will manage all areas of the administration. The Sales Administrator will maintain an accurate database of customer information such as billing details, and will keep updated records. This role is a key point of contact for customers, who may need assistance with orders, requests and queries, so being able to handle and prioritise the influx of customer requests is a must.

Responsibilities
- To achieve key performance indicators (KPIs) as defined
- Responsible for sales administration; Receipt of customer order; order input; acknowledgement and issue of invoices and other supporting documents.
- Maintenance of usage reports including transaction reporting
- Accurate entry of data into all company in-house CRM systems and maintaining the integrity of records
- Card ordering and dispatch
- Using a variety of software packages, such as Microsoft Word, Outlook, and Excel etc.
- Liaising with staff in other departments and with external contacts
- Sorting and distributing incoming post and organising and sending outgoing post;

BACKGROUND AND SKILLS:

- Strong organisational skills are essential.
- Strong written and oral communication skills are essential in order to respond to all customer enquiries in a professional manner.
- Strong IT skills and knowledge of the Microsoft Office suite
- Experience of inputting data quickly and accurately
- Attention to detail
- Experience within a sales, logistics or supply chain support function is desirable

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