Client Relations Associate

17 hours ago


London, United Kingdom Euro London Full time

A client of ours is looking for a German-speaking Client Relations Associate
Job Responsibilities:

- Liaise with Operations team to ensure clients are on boarded in a timely manner
- Support buy side clients with general platform / product queries
- Support internal teams in getting clients connected, delivering initial user training
- Work directly with the Regional and Specialist Sales Teams to onboard new clients, including training and the timely completion of relevant legal processes and documentation
- Responsible for having at least 80% of assigned clients logging in to the latest version of the software
- Ensuring 80% of assigned external users have a last login date of not more than 6 months.
- Ownership of some buy side procedures and documentation
- Fostering productive relationships with both Clients and other Sales & Client Services Representatives; and supporting team efforts to deliver great service, particularly around product launches.
- Ensuring the system is prepared for daily trading and monitoring for potential problems throughout the day
Required Qualifications:

- Fluency in German and English - to native standard, both written and oral is required
- Educated to degree level or equivalent (exposure to studying Finance or Business is desirable)
- Customer service or administrative experience within Financial Services is advantageous
- Able to prioritise tasks and maintain a professional approach under pressure
- Proven ability to work as part of a team
- Results oriented and motivated to deliver excellent client service
- Fluency in other European languages is also desirable(preference for French)



  • London, United Kingdom Mason Blake Full time

    Our client is a boutique investment management house. Due to continued business success, they are now looking to recruit a **Client Relations Associate **to join their Marketing Team on a permanent basis. Reporting directly to the Head of Business Development, the **Client Relations Associate **will take responsibility for the following duties: - Create an...


  • London, United Kingdom S3 Associates Limited Full time

    My client provides investment administration and management services for large, UK Pensions schemes. Currently they are going through a period of growth and are looking for a bright and motivated Client Relations Associate to join their existing team. Theteam work in a hybrid pattern, with one day per week being spent in the office - but they are open to...


  • London, United Kingdom AllianceBernstein Full time

    AllianceBernstein (AB) is a global asset manager that is client-centric in its mission, servicing institutional, retail, and private clients. AB encourages diversity of thought across its business, combining insights, expertise, and innovation to deliver investment outcomes for its clients. AB offers investment management services across all the major asset...


  • London, United Kingdom Harding Loevner LP Full time

    Harding Loevner is seeking a Client Relations Senior Associate to join its Client team. The Client team provides an exceptional level of service to our clients through consistent, effective communications informed by the team’s regular collaboration with other internal departments whose work helps to enhance our client interactions and strengthen our...


  • London, United Kingdom AllianceBernstein Full time

    The European division of AB is comprised of client/distributor-focused Advisors & Associates as well as consultant-focused and marketing professionals dedicated to building and servicing our client base in Europe. Within the division, Client Relations Associates work in a team environment, comprised of Advisors, Associates, Marketing and Assistants, to...


  • London, United Kingdom The OHUB - Public Relations Full time

    Our client is company that stays ahead of the game in the digital and social media world. They help clients navigate the ever-evolving landscape with data-driven strategies that maximize their online presence through social media monitoring and analytics. As a Senior Account Executive, you'll be joining a team of experts in the field and working closely with...


  • London, United Kingdom The OHUB - Public Relations Full time

    Our client is company that stays ahead of the game in the digital and social media world. They help clients navigate the ever-evolving landscape with data-driven strategies that maximize their online presence through social media monitoring and analytics. As a Senior Account Executive, you'll be joining a team of experts in the field and working closely with...


  • London, United Kingdom eFinancial Careers Full time

    The **Investor Relations Associate** will have the following responsibilities: - Respond to daily queries from clients and prospective investors - Assist the Head of Investor Relations with the management of existing investors - Update marketing and pitch materials - Proactively update and maintain the internal CRM - Assist with a range of activities to...


  • London, United Kingdom eFinancial Careers Full time

    The **Investor Relations Associate** will have the following responsibilities: - Respond to daily queries from clients and prospective investors - Assist the Head of Investor Relations with the management of existing investors - Update marketing and pitch materials - Proactively update and maintain the internal CRM. - Assist with various activities to...


  • London, United Kingdom eFinancial Careers Full time

    The **Investor Relations Associate** will take responsibility for the following duties: - Create and deliver marketing materials to be distributed to new and existing clients. - Assist the team’s due diligence process by organising meetings and collating follow up feedback. - Prepare and organise investor events, including preparing presentations and...