Receptionist/general Administrative Assistant

2 weeks ago


Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

The reception of staff and visitors at YAS headquarters, ensuring their arrival and departure is properly logged and that their contacts on site are alerted to their presence as soon as possible. Conducting or directing contractors to their work locations as necessary, allocating access passes where appropriate. Providing a first point of contact for staff and visitors with queries, or reports of issues with the on site facilities, and ensuring these are dealt with as soon as possible. Answering the main switchboard, which will include calls from staff and from the public, and directing their calls appropriately in a polite and helpful manner.

Handling and sorting the incoming post, as well as preparing and franking all outgoing post on a daily basis (training will be provided on franking). Handling incoming day-to-day deliveries, logging them as they arrive, identifying and notifying the intended recipient promptly, and ensuring they sign for them when collecting from reception. Redirecting delivery drivers to other YAS/NHS sites when necessary. Maintaining general order and tidiness in reception and the post room at all times, ensuring deliveries do not accumulate; relocating goods to the store room where necessary.

Updating and printing the staff signing in sheets for the coming week and scanning-in those from the previous week for recording purposes. Providing ad-hoc administrative services to staff in other departments, such as laminating, binding, printing and sending out letters, mail merges etc. Booking meeting rooms for staff at HQ, using Outlook and calendar invites to record and confirm bookings. Maintaining a stock of basic stationery items for the use of staff on site, ordering new stock as required.



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