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Customer Services Co-ordinator

3 weeks ago

Leeds, United Kingdom Brenntag Full time

**CUSTOMER SERVICES CO-ORDINATOR**:
Our team in **Leeds** currently has an opening for a **Customer Services Co-Ordinator**

**YOUR ROLE & RESPONSIBILITIES**:
**General Responsibilities**
- To help and contribute to the running of the office
- To play a vital role within the Customer Services Team
- To promote and reinforce a positive and professional image of Prime Surfactants.

**Specific Tasks**
- Generating Picking Lists and Despatch Notes, letting the sample team know what COA’s are required.
- Booking transport for customer collections and deliveries
- Visiting customers with Account Managers
- Liaising with the warehouse with regards to customer deliveries, returns and complaints
- The logging and upkeep of customer complaints on the Quality Management Log
- Generating Sales Returns and booking stock back in
- Meeting daily/weekly/monthly deadlines within the Customer Service team
- Filing customer price quotes onto the online system; liaising with the customer and their account manager with regard to pricing
- General office administration.

**Key Skills**
- Confidence speaking on the phone
- Organisational skills
- Time Management
- I.T. skills including computer operation expertise within Excel and Outlook

**YOUR PROFILE**:

- English/Maths GCSE - A-C
- Degree or equivalent experience

**INTERESTED?**: