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Customer Service Assistant

2 weeks ago

Stansted, United Kingdom Red Sky Personnel Ltd Full time

**Job description**

**Responsibilities**
- Deliver an individualised world class service experience for every customer throughout their ground journey
- Maximise sales opportunities using world class service skills and knowledge of products and promotions
- Demonstrate positive personal behaviours and a can-do attitude
- Work independently or as part of a team to achieve operational standards across the store

**Shift Patterns**
- Part time from 8hrs per week
- Full time from 35hrs per week
- Early or late shifts available
- Overtime available but not guaranteed
- Shift request can be accommodated

**Pay rate**
- £10.20ph
- 20% uplift for hours worked before 6am

**Benefits**
- Full training provided
- Free staff parking
- Company bonus scheme
- Employee Assistance programme - Confidential advice service to support our teams on a range of issues including, personal & financial.
- Discounts on products for staff, family, and friends
- Discounted travel to and from the Airport
- Airside & Landside discounts (including shops & restaurants)
- Medicash - Money back on optical/dental

**Person Specification**
- Although full training is provided, previous customer service experience is preferred
- Excellent communication skills and team spirit are essential
- Must be hardworking & reliable with an excellent work ethic
- Red Sky Personnel are acting as an employment agency in regards to this position_

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.20-£12.24 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Overtime

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Stansted: reliably commute or plan to relocate before starting work (required)

Work Location: One location