IT Support Assistant

6 days ago

Fife, United Kingdom Bright Purple Resourcing Full time

Are you an IT Support professional with 1 years experience looking for the next step in your journey?

We are supporting one of the most renowned Hopsitality & Leisure companies in the UK, located in the Auchterarder area who are looking to onbaord a new IT Support Engineer to the growing IT team on-site. This company are focused on progression, development and wellbeing; ensuring their staff are taken care of, given opportunities to progress their skills and career and are a part of the family.

This role is 5 days a week on-site and will require some out-of-hours and weekend work to cover business services.

**The role**:
This role will focus not only on just support of company IT estate at a 1st line level but will also get you involved in ongoing and upcomming project work as required.

The main focus of the role will be to:

- Provide 1st Line IT Support of IT systems and infrastrucutre tickets that come throuh the helpdesk system from employees across various sites
- Working with 3rd party suppliers to resolve issues and manage change requests
- Assist IT Managers with day-to-day upgrades and maintenance of Hardware & Software

**Requirements**:

- Recognised IT Qualification and/or 1 year experience in a similar role
- Technical experience across: Office 365, Active Directory, Windows Server/OS, Networking concepts and IT hardware (Laptops, Printers, PC's etc).
- Experience working with EPOS and Audio Visual systems would be beneficial
- Desire to work as a part of a tight-knit team and willingness to use initiative to complete work
- Strong communication and Customer Service skills

**What is in it for you?**:

- 30 days Annual leave (inclusive of bank holidays) that increases with length of service
- Season social events
- Fantastic Discounts for facilities
- Investment in your Development & Wellbeing (Life Insurance, Personal development/training qualifications/programmes, Employee Assitance programme and more)
- Competitive salary between £22,000 - £25,000

**Contact Ross Dinning**

Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.

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