Accounts Assistant

6 days ago

Canterbury, United Kingdom Orbital Net Limited Full time

Job description

Customer Admin Assistant

**Overview**

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen fantastic growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

**What we are looking for ?**

**Key Responsibilities to include**:

- Answering in bound accounts calls
- Replying to customer queries and questions
- Reviewing and actioning tickets on a daily basis
- Updating customer records
- Chasing and taking customer payments
- Liaising with sales team to ensure customer satisfaction
- Assisting with day to day admin tasks

**Knowledge, Skills and Experience**:

- Excellent telephone manner
- Strong organisational skills with a keen eye for detail
- Ability to manage own workload and multi task
- Excellent communication skills both verbal and written
- A 'can do' and positive attitude towards work and personal development
- Excellent team player with ability to work under pressure
- Previous admin experience essential
- Experience with Sage50 preferred but no essential

**In return you will get**:

- 28 Days Annual Leave
- Competitive package
- Salary £19,000.00-£22,000.00 per year DOE**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£22,000.00 per year

**Job Type**: Temporary contract

**Salary**: From £21,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Reference ID: AA001

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