Medical Receptionist

**Overview**
We are seeking a dedicated and professional Receptionist to join our busy, private healthcare clinic.

**Responsibilities**
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage patient appointments, including scheduling, confirming, and rescheduling as necessary.
- Handle incoming calls and respond to inquiries in a professional manner.
- Maintain accurate patient records and ensure confidentiality is upheld at all times.
- Process patient registrations and manage insurance information.
- Assist with billing and payment processing as required.
- Coordinate with medical staff to ensure smooth operations within the practice.
- Keep the reception area tidy and organised, ensuring all materials are stocked and available.

**Experience**
- Previous experience in an administrative or office role is preferred, particularly within a healthcare setting.
- Strong communication skills, both verbal and written, with a focus on customer service.
- Proficiency in using office software and medical management systems is advantageous.
- Ability to work efficiently under pressure while maintaining attention to detail.
- A friendly disposition with the ability to handle sensitive situations with empathy and professionalism.

**Job Types**: Part-time, Zero hours contract

Pay: From £13.00 per hour

Expected hours: 27 per week

Additional pay:

- Performance bonus

**Benefits**:

- Company events
- Employee discount
- Flexitime
- Free parking
- On-site gym
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: Clinic Receptionist.
Expected start date: 10/01/2025