Temporary Customer Service Advisor
5 days ago
Hi, we’re Kukoon and we are hiring Temporary Customer Service Advisors to join our tribe in Newry.
This isn’t your standard headset-and-script customer service role. It’s about being the person our customers remember for all the right reasons: helpful, friendly, and always ready to go the extra mile. If you love solving problems, making people happy, and bringing energy to your work, you’ll fit right in.
**What you'll be doing at Kukoon**:
**Turning problems into solutions**: when issues pop up, you’ll listen, solve, and follow up until the customer is 100% happy.
**Handling the details**: processing refunds, exchanges, and returns accurately, so nothing slips through the cracks.
**What you'll bring**:
- 1+ years' work experience in customer service, or a similar role.
- A genuine passion for helping people (and the patience to listen properly).
- Strong communication skills and a knack for keeping calm under pressure.
- Computer confidence, great phone etiquette, and an organised approach.
- A positive attitude, pride in your work, and energy to match.
**What do we offer in return?**
- A fast-paced digital-first company that thrives on continually improving
- Electric Car onsite charging
- Generous staff discount - and we mean HUGE
- Great working culture that values people who work hard, achieve results and like to have a bit of craic doing it
**We are Kukooners**
**Job Types**: Full-time, Permanent, Temporary
Contract length: 2 months
Pay: £13.00 per hour
**Benefits**:
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
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