Service Coordinator

3 days ago

SouthendonSea, United Kingdom Olympus UK & Ireland Full time

**_Olympus is a global market leader with a proud history of researching, designing, manufacturing and selling ground-breaking medical devices._**

Our Service Coordinators are responsible for the handling of customer enquiries regarding the repair and servicing of equipment. Responsible for the management of a range of administrative tasks, the team enables the movement of repairs through our various repair centres.

**Key Responsibilities**
- Offering exceptional service to customers over the phone, managing both inbound and outbound calls
- Managing multiple work streams including call management and various administrative tasks
- Responsible for courier arrangements and monitoring collection/delivery success
- Identification and logging of Potential Adverse Effects (PAEs) and the resulting regulatory output
- Coordinate and continually monitor the progress of each service request, working in collaboration with the Repair Centre and Support Managers
**About You**
- Previous experience in a Call Centre or Customer Service position is essential
- Clear verbal and written communication skills
- Ability to work as part of a team
- Excellent attention to detail
- Problem solving skills
- Ability to multitask
**Why join Olympus?**

For over 100 years we've been making the impossible, possible and we're looking for extraordinary people to join us on this journey.

We offer our staff an excellent benefits package, inclusive of:

- Generous annual leave entitlement
- Defined pension contribution
- Life assurance
- Private medical insurance
- Free annual health check with BUPA
- On-site Nursery
- Subsidised staff restaurant
- Hybrid working
- Free parking

**Job Types**: Full-time, Fixed term
Contract length: 12 months

**Benefits**:

- Childcare
- Company pension
- Cycle to work scheme
- Discounted or free food
- On-site parking
- Private medical insurance
- Referral programme
- Work from home
Schedule:

- 8 hour shift
- Monday to Friday

  • Repairs Delivery Coordinator

    7 days ago

    Southend-on-Sea, United Kingdom Service Care Solutions Full time

    Job title: Repairs Delivery CoordinatorLocation: Pitsea SS13 (2 days office / 3 days remote)Start Date: ASAPContract Type: Temporary ongoingWeekly Hours: 35 hours per week Job Purpose We’re currently looking for a Repairs Delivery Coordinator to join a busy and customer-focused Property Services team. This role will play a vital part in ensuring that...

  • Service Coordinator

    6 days ago

    Southend-on-Sea, United Kingdom Olympus UK & Ireland Full time

    _“Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.”_ - “At Olympus, we believe everyone should have...

  • Customer Service Coordinator

    4 days ago

    Southend-on-Sea, United Kingdom Adecco Full time

    Job Title: Customer Service Coordinator Location: Southend Remuneration: Up to £27, per annum Contract Details: Permanent, Full Time (Working Pattern: Mon-Fri) 🌟 Looking for a dynamic Customer Service Coordinator to join our client's team! 🌟 Responsibilities: Support the Manager in coordinating daily job planning for the Delivery Department. Ensure...

  • Client Services Coordinator

    1 week ago

    Southend-on-Sea, United Kingdom Practical HR Ltd Full time

    **Client Services Coordinator** We have a new opportunity for a full-time Client Services Coordinator to join our team. **The Company** Practical HR have been providing HR Consultancy services to SME's (small to medium-sized enterprises) since May 2002. We give SMEs the services, tools and support they need to manage HR easily and effectively. We aim to...

  • Service Delivery Coordinator

    2 weeks ago

    Southend-on-Sea, United Kingdom OnetoOne Personnel Full time

    **Service Delivery Coordinator on site Southend on Sea** **Salary £22,000 per annum plus bens** **Monday - Friday 9am - 5.30pm / 8am - 4.30pm** **The role** We are looking for an accomplished administrator to support within the Service Delivery area of our client’s business. You will be required to communicate problems and issues to relevant people...

  • Service Coordinator

    1 week ago

    Southend-on-Sea, United Kingdom PFS Group Full time

    **About the Service Department & The Role** Working in a team with a Supervisor, two other Senior team members and six other Coordinators you will be part of an environment which empathises both individual and team working skills. You will share the workload with your fellow coordinators while also accumulating defined areas of responsibility over time. The...

  • Service Coordinator

    1 week ago

    Southend-on-Sea, United Kingdom PFS Group Full time

    **About the Service Department & The Role** Working in a team with a Supervisor, two other Senior team members and six other Coordinators you will be part of an environment which empathises both individual and team working skills. You will share the workload with your fellow coordinators while also accumulating defined areas of responsibility over time. The...

  • Service Coordinator

    2 weeks ago

    Southend-on-Sea, United Kingdom PFS Group Full time

    **About the Service Department & The Role** Working in a team with a Supervisor, two other Senior team members and six other Coordinators you will be part of an environment which empathises both individual and team working skills. You will share the workload with your fellow coordinators while also accumulating defined areas of responsibility over time. The...

  • Service Desk/Maintenance Coordinator

    6 days ago

    Southend-on-Sea, United Kingdom Adore Recruitment Full time

    OverviewService Desk / Maintenance Coordinator – SouthendFull-time | Office based – Permanent | Growing Property Company£26,500 upwards depending on experience.The RoleAs a Coordinator, you will be shown how to act as the first point of contact for customers, handling day-to-day maintenance requirements with professionalism and care. You’ll be...

  • Engineering Coordinator

    4 days ago

    Southend-on-Sea, United Kingdom Scantec Full time

    Engineering Coordinator: Salary is negotiable dependant on experience: Scantec Recruitment are working with a leading FMCG Food Manufacturer based in Harlow, Essex. We're assisting in their search for an Engineering Coordinator. As Engineering Coordinator, you'd be responsible for ensuring safe and effective asset care for all equipment, services, utilities,...