All Age Continuing Care

2 days ago

Sleaford, United Kingdom NHS Lincolnshire Integrated Care Board Full time

This role offers a diverse range of responsibilities and the opportunity to make a meaningful impact within our team and the broader healthcare community. Primary point of contact: Serve as the main point of contact for the department, handling both routine and specialised enquiries in a friendly and helpful manner. Communicate relevant information to stakeholders and refer enquiries to others as necessary. Data management: Input and maintain data in our systems, manage associated correspondence and ensure data integrity.
**Meeting organisation**: Organise department meetings, manage calendars, take minutes and handle any administrative tasks related to meeting planning. Invoice management: Efficiently address and resolve invoice queries in a timely manner. Policy adherence: Consistently adhere to service guidelines, policies, procedures, protocols and systems to ensure quality standards and performance. Telephone and mail handling: Answer telephone calls, accurately take messages and forward them to the appropriate person/department.
Manage all outgoing and incoming mail, ensuring compliance with Information Governance standards. Document processing: Perform word processing, scanning, photocopying and other document processing tasks as needed. Training and mentoring: Demonstrate office systems and departmental processes to new starters. Independent work: Work independently and unsupervised, adhering to defined policies and procedures and meeting set deadlines.
**Continuous improvement**: Engage with peers, other professionals and colleagues to continuously improve the quality of work. Promote the image of the department: Checking that leaflets and training materials are up to date and well presented.

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