Business Coordinator

1 week ago

Newmarket, United Kingdom Tristel Solutions Ltd Full time

The Business Systems team has enjoyed a period of sustained growth and is now responsible for critical systems spanning all functions and geographies of the business. We are seeking a dynamic and organised Coordinator to help maintain the high-quality service we provide whilst operating at a larger scale.

In this role, you will ensure the smooth operation of our department by efficiently triaging support and project requests, prioritising development time in-line with our outstanding workload and roadmap, maintaining and contributing to comprehensive internal documentation, and fostering collaboration with our end users.

If you are a proactive problem solver with strong organisational and interpersonal skills and a business mindset, then this is a fantastic opportunity to be part of a friendly and forward-thinking team in a growing company.

**Responsibilities**:

- Triage new support and project requests, gathering sufficient information to evaluate the urgency and business impact.
- Act as a bridge between end users and the development team, ensuring there is clear communication and well-managed expectations at every stage of our support and project lifecycle.
- Collaborate closely with the development team to maintain a comprehensive understanding of ongoing tasks and project timelines.
- Collaborate closely with the Director of Business Systems to clearly understand the ongoing priorities and roadmap of the department and the business.
- Organise and allocate development time to ensure we deliver against our priorities.
- Ensure we maintain comprehensive documentation on projects, and on our internal and external knowledgebase.
- Help to ensure we provide a high-quality service to the business and foster a culture of continuous improvement.

**Requirements**:

- Experience in an equivalent coordination or support role.
- Demonstrable problem solving and organisational skills.
- Excellent interpersonal and communication skills.
- Strong understanding of business processes.
- Ability to prioritise tasks and manage responsibilities in a fast-paced environment.
- No specific software experience is required, however any experience of working with ERP, EPM, BI, CRM, Marketing or eQMS solutions would be advantageous.

**Qualifications**:
Who we are:
Established in 1993, Tristel is a global infection prevention business, headquartered in Cambridgeshire, UK. We have subsidiaries in the Netherlands, Belgium, France, Germany, Switzerland, Poland, Italy, Russia, China, Hong Kong, Malaysia, Australia, New Zealand, and the United States.

**Job Types**: Full-time, Permanent

**Salary**: From £30,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Enhanced maternity leave
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Do you require sponsorship for this role?

Work Location: In person

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