Supported Accommodation Worker

**Supported accommodation Worker - Job Description**

**Title**: Supported accommodation worker

**Hours**: 24 hours per week

**Salary**: £22,500 starting (Pro Rota)

**Contract**: Permanent contract

**Reports To**: Senior supported accommodation caseworker

We are currently looking to recruit a highly motivated and resilient support worker whose passion is to deliver quality client support to people who find themselves homeless or at risk of homelessness. Our supported accommodation offers accommodation to people who have been rough sleeping or at risk of homelessness. We provide trauma informed support to our occupants to enable them to move on successfully into independence.

**Purpose of the Job**

Working in close collaboration with our existing support team, you will provide support to occupants to help them to live safely with other occupants and to enable them to gain the skills to move on into independence.

The post holder will support the team to provide an integrated programme of homelessness and crisis prevention, resolution and resilience building measures tailored to individual need. You will work alongside our experienced team to provide advice, information and support aimed at empowering occupants to take control of their lives, promoting better informed decisions by increasing awareness of mental health and safer lifestyles.

Allhalland Street Supported Accommodation is a 4 bed high needs male accommodation.

**Main Duties**

Key Relationships
- North Devon & Torridge Council temporary accommodation team
- Internal supported housing projects across North Devon and Torridge
- External Partners including: Wis£rmoney, potential landlords

Your day to day role within the supported accommodation
- Support new occupants move into the property, issue licence agreements, house handbook and ensure that they settle in well.
- To offer 6 hours support to each occupant living at Allhalland Street.
- Support occupants to attend appointments, follow up appointments and assist in the implementation of Team around the Person (TAP) meetings.
- Complete the safety planning procedures with all new occupants
- To provide brief interventions, information, advice & guidance, navigating to other services, short-term solutions and connecting to longer-term local support.
- Supporting and running activity groups with occupants to find meaningful occupation.
- Support with setting up and conducting house meetings
- Support to find move on accommodation, help with interviews and completing forms.

Quality of Care
- To help create and promote an ethos whereby occupants are empowered to make positive choices and plans for a healthier future.
- To develop a relationship of trust with occupants to enable them to develop a sense of identity and help them gain confidence to achieve their goals.
- To liaise and feedback to the wider teams at Encompass with regards to any issues, concerns or development with individual occupants, particularly relating to issues around safeguarding.

Communications
- To be able to communicate respectfully and compassionately with occupants
- To be able to communicate well with partner agencies and colleagues.
- Ability to communicate passionately and effectively about the different issues affecting occupants in society.
- Participate in handover and staff meetings.
- To be able to produce coherent verbal and written reports and case notes.

Working Relationships
- To behave in such a way as to build positive working relationships between service users and staff.
- To build effective working relationships between the staff and service users of Encompass and other partner agencies.
- To build working relationships within the local community.

**Administration, Records and Statistics**:

- Prepare monthly time sheets are submitted by the 5th of the following month.
- Accurately maintain all project records /reports/client records/client notes & etc.
- Actively be involved in the development of outcomes and outputs related to the project. Record, monitor, analyse and present statistics in relation to these to enable the provision of reports to project funding providers and other organisations as directed by the Project Manager & Chief Officer, ensuring these are of a high standard.

**General Duties**:

- Attend training sessions and courses as required.
- Carry out any other duties commensurate with the post which may be reasonably requested from time to time
- The post holder will comply with and work within in the context of all Encompass policies, procedures and practices.
- Maintain confidentiality of information about staff, clients and Encompass business and be aware of the Data Protection Act 1998 and Encompass Data Protection (GDPR) and Confidentiality policies and procedures.
- Comply with the Health and Safety Policy in all aspects of the work, carrying out health and safety checks in line with policy and keeping records as required.
- Attend and contribute to regular supervision