Community Navigator

6 days ago


Hereford, United Kingdom Hereford Food Bank Full time

The Community Navigator is to undertake a wide range of duties to support the Food Bank Manager to ensure timely delivery of 7-day emergency food parcels to recipients within Hereford and the surrounding area.

As well as some administration duties the Community Navigator will help us to ensure those who need emergency food parcels are signposted or referred to appropriate support to help them out of food poverty.

**Salary**:£13, 520 pro rata per annum

**Part Time**:20 hours per week

**Location: Hybrid-** Monkmoor Street, Gaol St and Home.

**Main Duties and Responsibilities**
- Record details of agencies and recipients on Hereford Foodbank recording systems.
- Direct contact with recipients to identify the nature of the crisis and signpost, where appropriate, for further support.
- Upload recipient data onto Herefordshire Council secure data base.
- Compile quarterly reports for the Foodbank Manager to include success stories of those who have been signposted or referred.

**Person Specification Key Skills/Knowledge/Attributes**

Essential:

- Good organisational skills.
- Good interpersonal and communication skills.
- Ability to work independently and unsupervised.
- Attention to detail in record keeping.
- Passionate about tackling poverty.
- A non-judgemental and positive attitude towards people who are in need.
- Confident user of IT systems and electronic media platforms.
- Minimum of Level 2 English and Maths.

Desirable:

- Health and safety experience
- Working with volunteers.
- Experience of working in a charity.

**Job Type**: Part-time

Pay: £10,520.00 per year

Expected hours: 20 per week

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 16/05/2025
Reference ID: Hereford Foodbank
Expected start date: 09/06/2025



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