IT Field Engineer
7 days ago
An exciting opportunity has opened up to join an incredible IT Support company as an IT Field Engineer. The IT Field Engineer will be part of the field support team and will be responsible for performing field service visits to clients to repair failed equipmentand to assist with installation projects.
**Responsibilities for the IT Field Engineer**
- Maintain good customer relations and ensure customers are left with a working device or left with clear information on when a return visit will be attempted.
- Ensure that all job details are fully updated before leaving customer site and all service administration is complete
- Maintain communication with the call allocation team throughout the day and make sure all vehicle checks are up to date
**Key Skills & Experience for theIT Field Engineer**
**Essential**
- Previous experience of Field Service repair work in a similar role would be preferable.
- Strong knowledge of laptop hardware repair procedures
- Full Clean UK Driving License
- Strong spoken and written English skills
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