Administrator

1 week ago

Hove, United Kingdom Sash Window Restorations Full time

About Us

Sash Window Restorations is a small business specialising in the repair, restoration, and replacement of wooden sash windows in Sussex. We pride ourselves on the high quality of our craftsmanship and our excellent customer service.

We are looking for a friendly new member of staff to join our team. You will be working as an administrator, helping with the day to day running of our company, ensuring we continue to provide a high level of service to our customers.

Key responsibilities
- Booking in appointments for the surveyor
- Typing up and sending quotes and invoices to customers
- Receiving, prioritising, and responding to customer enquiries
- Assisting with managing the fitting diary and booking in orders of work
- Supporting other members of the team with administration tasks as and when needed
- Keeping up to date notes
- Accurate data entry

Key Skills/Experience
- Confident talking on the phone
- Excellent customer service skills with a polite telephone manner
- Ability to build up a rapport with customers
- Good verbal and written communication skills
- Experienced and confident with the use of Microsoft Office (Word, Excel, Outlook)
- Confident and efficient at typing
- Able to work well as part of a team
- Good planning and organisation skills
- A positive person with a proactive customer focused approach
- Experience using an accounting system such as Xero, QuickBooks, Sage (preferred but not essential)

**_Our Employee Benefits_**

Here at Sash Window Restorations, you will receive access to a variety of excellent benefits which include
- Holiday Pay
- Company pension
- On-site Parking
- Recommend a friend scheme
- Cycle to work scheme
- Training and development
- Study Leave
- Payroll Giving

How to apply

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking
Schedule:

- Monday to Friday

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