Business Analyst

• Provide Business Analysis services to key stakeholders across NFU Mutual.
• Join as we as we implement high-profile change initiatives across our business
• Hybrid 80% homeworking available and 20% in Stratford-upon-Avon.

About the role

NFU Mutual have a Business Analyst opportunity to support an increase in demand from high profile projects and business change initiatives across NFU Mutual, to join our Business Analysis Services team. This growing team provides analysis services to key stakeholders across NFU Mutual to enable successful, forward-thinking business change that meets the needs and expectations of both our organisation and our customers. We currently have a significant number of change programmes in key areas of our business including projects in digital customer management, finance, general insurance policy management systems and regulatory change.

As a Business Analyst, you'll facilitate communication and effective interaction between stakeholders and our development teams. You'll understand the end-to-end software development lifecycle and assist the business in applying both Agile and waterfall methodologies effectively. You'll collaborate closely with Developers and Testers, ensuring requirements are understood and align to solution outcomes. As we implement high-profile change initiatives across our business there really is no better time for experienced IT professionals to join NFU Mutual.

About you

An experienced Business Analyst, you'll be an effective communicator, and be confident engaging with a variety of stakeholders. You'll be a great team player and demonstrate adaptability and flexibility when required. You'll confidently manage business sponsors, project teams and vendor resources to ensure project and business objectives are met. Meticulous and analytical in your approach, you'll clarify the impact of proposed solutions to establish costs, risk and options, and present appropriate recommendations in a concise, traceable, and flexible manner.

To join us as a Business Analyst, you should also have experience of:

• Delivering Business Analysis services across the full business change lifecycle, which could include situation analysis, business process analysis, requirements management, system build and test support, deployment support and benefits realisation.
• Agile and lean methodologies
• Azure DevOps
• Familiarity with Scrum and Kanban
• Working on Guidewire platforms (desirable - essential for those targeting the top of the salary band)
• Relevant qualification in business analysis, ideally
  BCS (British Computer Society) / IIBA (highly desirable)
• Coaching and mentoring more junior Business Analysts
• The end-to-end software development lifecycle (iterative and waterfall methodologies).
• Process documentation and engineering (UML and/or BPMN notations).
• Requirements elicitation and management (functional and non-functional).
• Conducting impact assessments for complex business changes.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

• £50,000 - £65,000 annual salary (depending on experience)
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.