Site Manager

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom TC Facilities Management Full time £27,520 - £38,200 per year


Site Manager

Shift Pattern: 5 out of 7 days (including weekends and evenings)

Location: Milton Keynes

Salary: £37,200 per annum

Vacancy Type: Fixed Term Contract – 9 Months, Maternity Cover 

Expected Start Date: Early March 2026

Hours Per Week: 40

TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer.

This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required.

Role Responsibilities

  • Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy.

  • Manage onsite FM projects as agreed with the Project Team.

  • Act as the main point of contact between the customer and service providers day-to-day.

  • Monitor and report on service level agreements and performance indicators.

  • Ensure supply partners deliver consistent service and excellent customer interactions.

  • Track financial performance, ensuring delivery within budget and service requirements.

  • Lead on continuous improvement initiatives to enhance service delivery.

  • Manage all compliance, audits and statutory obligations to maintain full legal status.

  • Build and maintain strong customer relationships, ensuring expectations are met and exceeded.

  • Manage colleague relations in line with HR policy, promoting fairness and inclusion.

  • Recruit, induct and train colleagues to ensure high standards and competence.

  • Ensure adherence to Health & Safety and COSHH policies at all times.

  • Respond to urgent issues or incidents swiftly and effectively.

  • Provide positive leadership, coaching others to meet objectives and maintain standards.

  • Share best practice, encourage collaboration and celebrate success within the team.

  • Communicate effectively at all levels, adapting style to suit audience needs.

  • Support change initiatives with resilience and a proactive mindset.

About You – Role Requirements

  • Proven operational leadership experience within soft services FM or large-space cleaning environments (distribution centres desirable).

  • Strong commercial awareness with the ability to analyse data and meet KPIs.

  • Skilled in team management, colleague development and performance improvement.

  • Confident communicator with the ability to influence and build trusted relationships.

  • Proactive approach to problem-solving, prioritisation and service excellence.

  • Strong commitment to delivering a safe, clean and compliant environment.



About You

Not Specified

About Us

About Us

TCFM began over 60 years ago when our founder, Trevor Cripps, set out to provide high-quality support services to businesses. That ambition has grown into a national organisation now recognised in the top 2% of UK contract cleaning providers.

Our colleagues are at the heart of what we do, and your contribution will play a vital part in delivering the best possible service to our customers. Whatever your role, you will be valued, respected and supported to succeed.

Why Join TCFM?

  • Join a successful and growing FM organisation.

  • Develop your leadership capabilities and progress your career.

  • Make a real impact in a high-profile customer environment.

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