Omboo Host

Full-Time Position - £25,792 per annum plus service charge

Flexible shifts available across our service hours, from 11:30 am through to 1:30 am.

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose.

Omboo is our contemporary pan-Asian dining destination, inspired by the vibrant flavours, colours, and traditions of Asia. Blending refined culinary craft with a relaxed yet elevated atmosphere, Omboo offers guests a dining journey that celebrates creativity, innovation, and cultural richness. We are currently seeking passionate Host to join our dedicated Omboo team, ensuring every guest feels welcomed and enjoys a seamless dining experience.

Your role in our family:

• Welcome and greet guests with warmth and professionalism, creating an immediate positive impression.
• Manage reservations, seating arrangements, and the flow of the restaurant to maintain a smooth service.
• Escort guests to their tables, provide menus, and explain any specials or key highlights of the dining experience.
• Assist with queries regarding the menu, special dietary requirements, or general hotel information.
• Support the front-of-house team during peak service times and Afternoon Tea service to ensure efficiency and guest satisfaction.
• Maintain a clean, organised, and well-presented entrance, lobby, and reception areas.
• Anticipate guest needs, respond promptly to requests, and ensure every guest feels valued and cared for.
• Work collaboratively with the kitchen and service teams to ensure a seamless and high-quality dining experience.
• Take pride in your appearance, professionalism, and your contribution to upholding the standards of Sopwell House.

What would make you the perfect fit?

• A genuine passion for food, beverage and hospitality.
• Previous experience in a 4- or 5-star hotel or similar high-quality dining environment, with knowledge of pan-Asian cuisine or Afternoon Tea service is highly desirable.
• A friendly, professional, and guest-focused attitude.
• Strong communication and organisational skills.
• Ability to work independently while remaining part of a close-knit team.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.

The Best Bit:

• Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa
• 28 days holiday and 1 extra holiday day on your birthday
• 30% discount on Spa treatments and Spa days
• 10% discount on Spa products
• Introduce a friend at work bonus
• Uniform Provided
• Preferred Hotel Group discounted global hotel rates

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike - 'Spreading kindness one act at a time' along the way.

All applicants must have the right to live and work in the UK. If you have not received a response within 14 days, please assume your application has not been successful on this occasion.

INDFOH