Commercial Operations Sales Coordinator

5 days ago

London, Greater London, United Kingdom National Theatre Full time £30,000 - £40,000 per year

We are looking for a Commercial Operations Sales Coordinator to join the National Theatre Enterprises Team.

As Commercial Operations Sales Coordinator (COSC), you will play a key role in achieving commercial targets through the implementation of the marketing & sales strategy for our diverse range of products within the Customer Experience and Commercial Operations directorate. The COSC works across the core areas of Theatreworks, Back Stage Tours, Filming/Photography hire, Publishing, and Retail with opportunities to work on 'blockbuster' events, as well as with world class brands, as and when they arise. Our work is critical to the organisation with all profits generated from these activities directly supporting the wider work and reach of the National Theatre in support of a world where theatre is thriving.

Your responsibilities will include taking a proactive approach to sales, developing relationships with clients and contribute to achieving the maximum customer lifetime value through exceptional service and customer experience whilst proactively exploring new opportunities. Working as part of a small team you will be motivated by achieving your individual targets as well as supporting colleagues in exceeding customer expectation and delivering financial results through year-on-year growth. You will be comfortable meeting new people, presenting in front of small groups and be adept at building rapport and influence through exceptional interpersonal skills and written communication.

Your attention to detail and commitment to delivering memorable and high-quality experiences will be crucial in successfully coordinating products and activities. Also, your adaptability will mean you can seamlessly switch between projects as you will be actively involved in a wide spectrum of commercial activities across the directorate, with opportunities to contribute to project development alongside your core sales, customer experience and coordinator responsibilities. You will thrive working in a fast paced multidisciplined environment where teamwork, agility and communication are the key to our success.

The successful candidate will have the following:

  • Excellent communication with exemplary sales and influencing skills.
  • Experience of liaising with a variety of clients and customers.
  • Excellent administrative, planning and organising skills including the ability to prioritise tasks and multiple workstreams.
  • Experience with financial processes, such as invoices and purchasing.
  • Experience in event coordination for both in-person and online events.

If that sounds like you, this may be the role for you

To apply, please follow:

The closing date for the receipt of a completed application is
Tuesday 23rd December at 12 noon.

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