Membership Projects Senior Officer

*Starting Date:*
ASAP

*Contract type:*
Full-time and open-ended

*Salary:*
£37,771

*Location:*
London, UK

*Application closing date:*
5th January 2026

About The Job
The Membership Projects Senior Officer plays a vital role in strengthening project coordination, operational planning, and cross-functional alignment across the Member Engagement team. Reporting to the Senior Manager of Member Engagement, this role ensures that strategic initiatives are delivered efficiently, internal processes run smoothly, and our globally distributed team is consistently supported with strong project workflows.

The Membership Projects Senior Officer will coordinate high-priority projects, manage core team processes, streamline reporting, and deliver operational support for key member engagement activities such as meetings, webinars, and consultations. This role is central to improving team cohesion, enhancing the quality of member engagement, and supporting the implementation of Better Cotton's membership growth strategy.

*The Challenge*
Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers.

Responsibilities
In this role, you will be responsible for

• Coordinate and track delivery of key member engagement projects, ensuring timelines, procurement steps, consultant inputs, and deliverables are met.
• Identify workstreams that require formal project management and maintain a prioritised list for strategic planning.
• Support colleagues through RACI frameworks, clarifying roles and monitoring milestones.
• Maintain project tools (dashboards, trackers, documentation) to increase transparency and accountability.
• Provide operational support including meeting logistics, action tracking, documentation, and preparation of materials.
• Manage core team coordination mechanisms (monthly updates, bi-weekly global account manager calls, weekly meetings).
• Lead logistics and planning for member meetings, webinars, onboarding, and training.
• Support global account managers with cross-regional alignment of messaging and materials.

Experience
the following skills, knowledge, and experience:

Essential

• University degree or equivalent professional experience.
• Approximately two years' experience in project coordination, stakeholder engagement, or operational support.
• Strong organisational and time management skills; ability to manage multiple priorities across time zones.
• Experience using project management tools or CRM systems.
• Excellent attention to detail, proactive mindset, and strong relationship-building skills.
• Fluency in English required.

*Desirable*

• Experience working in international, multicultural, or mission-driven organisations.
• Project management certifications.

What We Offer

• Competitive salary
• Hybrid working – one day per week in the office central London
• The opportunity to work from anywhere in the world for up to one month per year
• Flexible working, with core hours from 10 am to 4 pm local time
• Continuous learning and development
• Pension scheme
• A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home
• Enhanced parental benefits
• The opportunity to make your mark and make a difference.

*Working arrangements*
The position is full-time (40 hours per week) and will be based either in London. Better Cotton Initiative offers flexible working, with core hours being 10 am – 4 pm.

*Apply now*
Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 5th January 2026 via this link.

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our People & Culture team and relevant hiring managers to ensure a fair and human-led assessment experience.

*Our hiring process
Initial Screening*
Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected.

Interviews
If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton Initiative may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position.

Assessment And Testing
Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes.

Reference Checks
Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton Initiative to provide insights into their performance and capabilities.

Offer Stage
After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover.

About Better Cotton Initiative
Better Cotton Initiative is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About Our Values
The post holder will be expected to operate in line with our workplace values which are:

• Trustworthy (including honest, transparent, credible)
• As having Integrity (including responsible, authentic)
• Positive (including problem-solving, pragmatic)
• Engaging (including adaptable, inclusive, holistic)
• Daring (including courageous, innovative, game-changing)

*Being you @ Better Cotton
Initiative*
Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.

We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.