Telesales Agent

Job Summary

We are seeking a dynamic and results-driven Telesales Agent to join our sales team. The ideal candidate will be responsible for engaging potential clients through outbound calling, promoting our products and services, and building strong customer relationships. This role offers an exciting opportunity to develop business, enhance sales skills, and contribute to the growth of our company in a fast-paced environment. The Telesales Agent will utilize CRM software and other technology tools to manage leads and track sales activities effectively.

Duties

• Conduct outbound calls to prospective clients, including warm calling and business development outreach
• Updating google docs
• Present product offerings clearly and persuasively to generate interest and close sales
• Negotiate terms with clients to meet both their needs and company objectives
• Maintain detailed records of interactions and sales activities using CRM software such as Salesforce
• Follow up with leads and existing customers to ensure satisfaction and identify new sales opportunities
• Collaborate with marketing teams to develop targeted campaigns and improve outreach strategies
• Provide excellent customer service by addressing inquiries professionally and efficiently
• Achieve individual sales targets while contributing to team goals in a high-volume telemarketing environment

Skills

• Strong negotiation skills with the ability to influence decision-makers effectively
• Proven experience in B2C sales, telemarketing, or technology sales preferred
• Excellent communication skills in English, both verbal and written
• Demonstrated ability in inside sales, outbound calling, and business development strategies
• Knowledge of marketing techniques relevant to telesales campaigns
• Ability to perform warm calling with a professional approach that fosters trust and rapport
• Customer service orientation with a focus on building long-term client relationships
• Strong organizational skills with the ability to manage multiple leads simultaneously

This position offers an engaging environment for motivated individuals eager to excel in sales while utilizing their communication skills and technical knowledge.

Job Type: Full-time

Pay: From £12.21 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Store discount

Work Location: In person