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Customer Service Receptionist
2 weeks ago
Summary of role
We are seeking a friendly, professional, and highly organized Receptionist to manage our front desk and handle a variety of administrative and clerical tasks. The Receptionist will be the first point of contact for the company, ensuring visitors and clients receive a warm welcome and that all front-desk and office operations run smoothly.
Responsibilities and Duties
Front Desk Management
- Greet and welcome guests in a courteous and professional manner
- Answer, screen, and forward incoming phone calls
- Maintain the cleanliness and organization of the reception area
- Manage all company visitors - via company calendar, including arranging any relevant catering, car parking etc.
- Provide general information to visitors and assist with inquiries
Administrative Support
- Schedule and confirm visitors appointments, ensuring if required the booking of a room or car parking space.
- Handle incoming and outgoing mail and deliveries
- Assist the Customer Service team with tickets and any BAU tasks as required.
Office Supplies & Inventory Management
- Monitor and maintain office supplies inventory, including stationery, kitchen, and cleaning supplies.
- Monitor personal deliveries to the company, ensuring the area is cleared down regularly.
Qualifications and Skills
- Strong communication and interpersonal skills
- Able to work independently and as part of a team.
- Team building skills - building relationships with internal and external customers enhancing the company's reputation and working environment.
- Time management and organisation skills
- Attention to detail and problem-solving skills.
- Proactive & Flexible
- Professional appearance and demeanor
- Ability to handle sensitive and confidential information with discretion
Job Types: Full-time, Permanent
Pay: £27,580.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site gym
- On-site parking
- Store discount
Work Location: In person
