Customer Service Administrator

2 weeks ago


Shrewsbury SY HJ, United Kingdom MaxPack Full time £20,000 - £25,000 per year

We're Hiring: Customer Service Administrator

Location: Oxon Park, Shrewsbury

Company: Maxpack Group Ltd

Full-Time | Permanent

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, team-oriented environment? Join Maxpack, a leader in sustainable packaging solutions, as our next Customer Service Administrator

What You'll Do:

Be the first point of contact for customer calls & emails

Process orders with accuracy and efficiency

Support our OTIF (On Time In Full) performance goals

Collaborate with Sales, Operations & Customer Account Managers

Maintain data integrity and service KPIs

What We're Looking For:

Experience in customer service or sales admin

Strong attention to detail & multitasking skills

Excellent communication & problem-solving abilities

A team player with a proactive, can-do attitude

Why Maxpack?

We're on a mission to lead UK manufacturing in sustainable, measurable packaging improvement. Join a company that lives its values: Serving, Understanding, Collaborative, Helpful, and Accountable.



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