UX Designer

Job Title: UX Designer

Reports to: Head of Product Design

Direct Reports: 0

Location: UK based only

A role with Kooth is an exciting chance to join a fast growing business with a social purpose. Our mission is to provide welcoming and effective digital mental health support across the UK.

Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.

Working in partnership with the NHS, we are already the UK's largest digital mental health platform for young people aged We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life.

We are seeking a mid-level UX Designer to create user-centered digital experiences that are intuitive, accessible, and engaging. This role combines user research, interaction and visual design, prototyping and testing, and cross-functional collaboration to deliver design solutions that meet user needs and the business objectives.

The ideal candidate will be able to effectively translate insights into designs, iterate based on feedback, and work closely with product managers, engineers, and stakeholders to ensure a seamless, high-quality user experience throughout the product.

User research and understanding:

• Conduct and analyse qualitative and quantitative user research to uncover user needs, behaviors, and pain points. Translate insights into actionable design requirements, personas, and user journey maps that guide product decisions. Advocate for user-centered thinking across squads to ensure solutions meet real user needs.

Interaction and visual design:

• Design intuitive, visually appealing, and accessible interfaces that align with the Kooth brand identity and usability best practice. Develop wireframes mockups, and high-fidelity designs that effectively communicate interaction flows. Ensure designs create a seamless and engaging user experience across platforms.

Collaboration and communication:

• Work closely with product managers, engineers, and stakeholders to align design solutions with squad goals and technical feasibility. Present and explain design decisions clearly, facilitate workshops, and foster a collaborative, user-focused product development process.

Prototyping and testing:

• Build and iterate interactive prototypes to validate design concepts. Conduct usability testing, gather user feedback, and analyse results to inform design refinements. Continuously iterate on solutions to improve usability, accessibility, and overall user satisfaction.

Requirements

• Strong UX design fundamentals
• Experience in user research
• Proficiency with Figma (mandatory)
• Understanding of tools like Jira/Shortcut
• Strong written and verbal communication skills

• Experience working in cross functional teams as part of a tech organisation or function
• Experienced working in health care is a plus
• Degree in Design or equivalent experience

Benefits

Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.

1. Competitive Salary:

Up to £50,000 dependant on experience

1. Generous Annual Leave:

Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones.

1. Professional Development:

Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.

1. Financial Security:

Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.

1. Health and Well-being:

Prioritize your health and well-being with our comprehensive Health Shield cover and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.

1. Life Assurance:

Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.

1. Flexible Working:

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

1. Lifestyle Benefits:

If you're seeking a stimulating career where your well-being, growth, and contributions are valued, we invite you to apply and become a part of our dynamic and supportive team. Join us as we strive for success together

At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, color, religion, gender, gender identity or expression or sexual orientation.

Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.

Request for Reasonable Adjustments:

We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.

Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.

Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.