Test Analyst

Job title: Test Analyst

Location: Egham, Surrey, UK

Salary: starting £35,000 per annum (DOE)

Working hours: 35 hours a week, flexible between 8:00am to 6:00pm

Reporting to: Senior Test Lead and Service Support

Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers.

Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce.

As a business, we are continuously striving to be better. We foster an environment that allows our diverse and highly talented team to think, plan and further improve themselves and the software we develop. And we believe this is working, as 91% of our employees said Intersoft is a great place to work

Job Duties and Responsibilities:

On a daily basis, as a Test Analyst you will be required to perform software tests, following best practice to ensure quality and correct documentation of test procedures in all areas of software testing.

You will be responsible for the development and implementation of documented test cases. Executing tests, preparing test reports, and working closely with relevant departments and stakeholders to report defects when required.

Key responsibilities include:

• Close interaction with the Development and BA teams
• Working on all aspects of the end to end Testing process
• Understanding Requirements and User Stories
• Prepare and Execute test scripts
• Log defects
• Smoke Testing
• Re-testing and Regression Testing
• Testing Estimation
• Contribute to Test Plans and Exit Reports
• Comfortable with working on different Phases of testing for multiple projects
• Contribute to Test Strategies and Test Plans
• Provide Test level plans and Test Sign-off
• Defining the scope of testing within the context of each Project / Cycle
• Define and agree test plans with Test Lead and the Scrum teams
• Provide accurate test estimates for Requirements
• Monitor and report test progress to all interested parties and escalate issues as required
• Ensure the acceptance criteria for each test phase are achieved
• Responsible for Project/Release quality prior to UAT and Go-live.

Key working relationships:

• Head of Testing & Service Delivery
• Testing Team
• Development
• Business Analysts
• Application Support Team

Expected experience & skills:

• Experience working in Agile/ Scrum models
• Ability to work with Test and Defect Management tools such as JIRA, ALM, Test Rail
• Strong testing experience in functional testing, including API, Cross Browser and Mobile Testing
• Excellent written and verbal communication skills
• Excellent time management, planning and organisational skills
• Self-motivated and proactive
• Great team working ethos
• Keen eye for detail and a passion for perfection.

Beneficial skills:

• A minimum of 3 years' experience as a Test Analyst, both functional and non-functional
• Beneficial – Previous work experience within the logistics industry
• A minimum of 6 months experience using automation tools to script automation test cases such as; Selenium, Postman SOAP UI
• ISEB Foundation in Software Testing is desirable but not essential
• Educated to Degree Level/High A Levels
• Knowledge of SQL and SQL Management Studio beneficial.

What we offer:

• Fast growing, ambitious company with over 25 years' experience
• 91% of our employees said that Intersoft is a great place to work
• UK's Best Workplaces and Best Workplaces for Wellbeing 2024
• Annual performance-based bonus incentives
• Real time, 360-degree performance feedback
• Full private health insurance through our healthcare partner, Vitality Health
• Group Life Insurance and Income Protection
• BUPA Dental Insurance
• 23 days holiday, rising to 26 days per years' service + all UK Bank Holidays
• Employer pension contributions up to 10%
• AIG LifeWorks employee assistance programme (EAP) – 24/7 support for mental, financial, physical and emotional wellbeing
• Work-life balance - flexible working and work from home
• Professional development including learning and development, individual development plans, formal mentorship programs, professional tuition reimbursement
• Regular socials, monthly engagement activities, wellbeing days and more
• Paid time off when you are physically and mentally unwell
• Intersoft's Climate Positive Workforce initiative aims to offset employee carbon emissions and mitigate their impact on the environment. For each employee, ten trees are planted monthly through Intersoft's environmental partners Ecologi

Intersoft promotes equal opportunities and embraces diversity. Our success lies in cutting-edge technology, a talented team, and the ability to stay one-step-ahead of the delivery process.

Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Flexitime
• Free flu jabs
• Free parking
• Gym membership
• Health & wellbeing programme
• Life insurance
• On-site gym
• On-site parking
• Paid volunteer time
• Private dental insurance
• Private medical insurance
• Shuttle service provided
• Sick pay
• Transport links
• Work from home

Ability to commute/relocate:

• Egham TW20 9AH: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: Hybrid remote in Egham TW20 9AH