Payments & Income Administrator
2 weeks ago
Processing information activities to ensure accuracy in maintaining financial operating systems undertaking complex checking, coding, and calculations.
Operate and maintain schedules, records, and systems for work areas, to ensure admin processes are carried out effectively and efficiently.
Respond to routine and complex enquiries, both oral and/or in writing from a wide range of contacts, using judgement in formatting responses so that advice is consistently given in accordance with agreed policies and within defined procedures.
Prepare statistical and financial information from systems, collate and present information for use by senior staff for operational/budget management and policy development purposes.
Monitor the operation of processes advising on improvements in the post holders specific work area, to contribute to the achievement of the Sections overall service objectives.
This role is 'Agile' which means you will be home-based with occasional days in the office based on business needs.
Organisation
Cheshire West and Chester Council
Location
Ellesmere Port
Job Category
Administration
Grade
CWAC NJC - Grade 5
Salary Min
£25,989 Pro Rata Per Annum
Salary Max
£28,142 Pro Rata Per Annum
Hours per week
22.2
Weeks per year
52.143
Employment Type
Permanent
Closing Date
07/12/2025
Ref No
W4271
Documents
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
An exciting opportunity has arisen for a Payment and Income Administrator to join our fast paced, well-established Payment & Income team at Cheshire West and Chester Council.
The P & I Administrator will report into the Cash Management Supervisor and work alongside a team of Assistants & Administrators within Transactional Services. This is a key role assisting with Income administration for all services, schools, and Council Businesses, including managing, investigating, and reconciling financial transactions, assisting with & responding to queries.
If you have experience working in a finance environment, show a clear commitment to team working and a collaborative approach, can demonstrate excellent communication skills, attention to detail and can adapt to changing business needs, then we would love to hear from you. Good IT skills and knowledge of Microsoft Office are essential.
In return you will be playing your part to make a difference to our colleague experience at a high performing Council. You will also receive 26 days annual (pro rota) annual leave plus bank holidays, rising to 31 days (pro rota) annual leave plus bank holidays after 5 years' service, the ability to work flexibly, and have access to a range of benefits in terms of reward, wellbeing, and development.
For an informal discussion about the role contact Andrew Porter Payments and Income Team Leader by email or Zoe Hunt Payments and Income Supervisor by email
We reserve the right to close this vacancy as soon as we have received enough applications for the role, therefore we encourage you to make your application without delay
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see
No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours.
For any technical enquiries please email and quote job reference number in all correspondence.
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